Adaptable and driven individual with a background in hospitality and healthcare. Skilled in time management and resolving guest inquiries. Committed to delivering exceptional patient care while fostering teamwork and collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Health Aide
Park Gardens of Fergus Falls Senior Living
Fergus Falls
12.2022 - 06.2024
Supported residents with daily living activities and personal care to enhance their well-being.
Worked with team members to maintain high standards of care for all residents.
Recorded and reported vital signs including temperature, pulse rate, and blood pressure to inform care decisions.
Administered prescribed medications to residents during scheduled times to ensure adherence to treatment plans.
Hotel Front Desk Agent
Country Inn & Suites By Radisson
Fergus Falls
06.2025 - 01.2026
Managed guest check-ins and check-outs using hotel software.
Handled guest inquiries and resolved issues promptly and professionally.
Collaborated with housekeeping to ensure timely room readiness for guests.
Verified identification documents of each guest before check-in.
Student Researcher
Augsburg University
Minneapolis
05.2026 - 08.2026
Collected, organized, and entered research data for analysis.
Presented research results at university symposiums and conferences.
Collaborated with faculty and peers to design and implement research methodologies.
Stocked and managed inventory of laboratory supplies.
Education
Bachelor of Science - Biology
Augsburg University
Minneapolis
05-2027
Skills
Customer service
Teamwork and collaboration
Medical terminology
Patient care
Time management
Conflict resolution
Empathy and compassion
Languages
French
Limited
Affiliations
Volunteer, Big Brothers Big Sisters. - Minneapolis, MN (2026-present)
Certification
Certified Nursing Assistant (CNA), State Boards of Nursing, 2019-2021
Certified Phlebotomist Technician (CPT), Phlebotomy Training Specialists, 2026-present