Yancee Callender
Fort Lauderdale,FL
Summary
Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills.
Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.
Overview
16
16
years of professional experience
Work History
Bar Manager
Blue Print Bar and Grill
Lakewood, FL
01.2024 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
Bar Manager
Bar One
Miami, FL
07.2021 - 05.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Reorganized bar stations to streamline service flow.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Bar Manager
Kona Cafe
Hollywood, Florida
05.2017 - 07.2021
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Bartender
Gabby’s Lounge
Hollywood, Florida
12.2014 - 05.2017
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
Bar Manager
V.I.P Lounge
Brooklyn, New York
05.2009 - 11.2014
- Greeted and welcomed VIP guests into the lounge.
- Provided detailed information on menu items to guests, including food and drink options.
- Assisted in seating arrangements for large groups of VIPs when necessary.
- Ensured that all orders were accurate before being served to guests.
- Attended to guest needs promptly and courteously, providing excellent customer service at all times.
- Processed payments using a point-of-sale system while maintaining confidentiality of credit card information.
- Checked IDs of guests upon entry to ensure compliance with legal drinking age laws.
Education
Bachelor of Science - Bachelor in Business
AIU
Long Island City, NY04-2021
Bartender -
Bartenders International
Long Island City, NY05-2009
Cosmetology -
Long Island Beauty School
Long Island City, NY03-2009
Medical Assistance -
Hollywood Institute
Pompano Beach, FLSkills
- Cocktail development
- ServSafe compliance
- Health codes compliance
- Foodservice management
Timeline
Bar Manager
Blue Print Bar and Grill
01.2024 - Current
Bar Manager
Bar One
07.2021 - 05.2024
Bar Manager
Kona Cafe
05.2017 - 07.2021
Bartender
Gabby’s Lounge
12.2014 - 05.2017
Bar Manager
V.I.P Lounge
05.2009 - 11.2014
Bachelor of Science - Bachelor in Business
AIU
Bartender -
Bartenders International
Cosmetology -
Long Island Beauty School
Medical Assistance -
Hollywood Institute