Yanci Castro
Florissant,MO
Summary
Proven Office Administrator with a track record of enhancing efficiency at Pacforce by adeptly managing sensitive data and streamlining office operations. Excelled in customer service and verbal communication, Demonstrated exceptional organizational skills and a commitment to maintaining confidentiality, contributing to a more integrated and productive team environment.
Overview
4
4
years of professional experience
Work History
Secretary
Pacforce
3801 McKelvey Rd Bridgeton 63044
01.2021 - 09.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Pattonville
2497 Creve Coeur Mill Rd 07.2021
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Customer relations and communications
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Pacforce
01.2021 - 09.2024
Pattonville