Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanci Castro

Yanci Castro

Florissant,MO

Summary

Proven Office Administrator with a track record of enhancing efficiency at Pacforce by adeptly managing sensitive data and streamlining office operations. Excelled in customer service and verbal communication, Demonstrated exceptional organizational skills and a commitment to maintaining confidentiality, contributing to a more integrated and productive team environment.

Overview

4
4
years of professional experience

Work History

Secretary

Pacforce
01.2021 - 09.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

Pattonville
2497 Creve Coeur Mill Rd
07.2021

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Customer relations and communications

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Pacforce
01.2021 - 09.2024

Pattonville

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Yanci Castro