Yancie Flores
Los Angeles,CA
Summary
Results-driven Area Supervisor with expertise in team leadership, employee development, and operational management. Skilled in optimizing performance, ensuring compliance with company policies, and maintaining loss prevention standards. Bilingual in English and Spanish, with a proven ability to foster growth and achieve organizational goals in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
03.2021 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Trained newly hired sales team in upselling techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Science - Radiology
Los Angeles City College
Los Angeles, CA06-2027
High School Diploma -
Hiset
Los Angeles, CA06-2023
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
- Employee performance management
- Bi-lingual
- Team Player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Supervisor
Ross Dress for Less
03.2021 - Current
Associate of Science - Radiology
Los Angeles City College
High School Diploma -
Hiset
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