Yandell Navarrete-Hernandez
Omaha
Summary
Dynamic supervisor with expertise in training, staff management, and conflict resolution. Proven ability to enhance team efficiency and ensure exceptional customer experiences through attentive service and process improvements.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Supervisor
Blue Beacon
Council Bluffs, IA
08.2024 - Current
- Supervised daily operations ensuring adherence to safety protocols and quality standards.
- Trained new employees on operational procedures and equipment usage to enhance team efficiency.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that reduced operational delays and increased workflow efficiency.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Lead
Raising Canes
Council Bluffs, IA
08.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Crew Member
McDonald's
Council Bluffs, IA
07.2020 - 05.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to optimize workflow and improve service speed during peak hours.
- Trained new crew members on operational procedures and best practices for customer interaction.
- Monitored inventory levels, assisting in stock management to minimize waste and ensure product availability.
Education
Bachelor of Science - Aviation
University of Nebraska At Omaha
Omaha, NE05.2029
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Public speaking
- Conflict resolution
Accomplishments
- Supervised team of 9 staff members.
Certification
plumbing technology
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Supervisor
Blue Beacon
08.2024 - Current
Lead
Raising Canes
08.2023 - 05.2024
Crew Member
McDonald's
07.2020 - 05.2023
Bachelor of Science - Aviation
University of Nebraska At Omaha