Dedicated professional with solid background in high-volume environments focused on delivering exceptional clerical and operational support for professionals. Extrovert individual with drive and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing people, paperwork and project needs.
Overview
7
7
years of professional experience
Work History
Bartender
Mr and Mrs Crab
Tampa, FL
01.2022 - Current
Greeted customers and provided customer service of the highest standard.
Maintained inventory of liquor and other beverage items.
Resolved customer complaints in a professional manner.
Managed cash and all other transactions and reported at the end of each shift, ensuring accuracy of funds received.
Event Ambassador
TopGolf
Tampa, FL
05.2021 - 01.2022
Developed and maintained event timelines, ensuring all tasks were completed on schedule.
Managed guest inquiries, complaints, and requests during events.
Tracked and reported on key metrics post-event, including attendance, revenue, and participant feedback, to assess success and areas for improvement.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Administrative Assistant
Faith Theological Seminary & Christian College
Tampa, FL
05.2017 - 03.2020
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations, and other written correspondence as required by the Dean.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Prepared expense reports on behalf of students in accordance with company policies and procedures.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
High School Diploma -
Faith Outreach Academy
Tampa, FL
05-2017
Skills
Customer service expertise
Staff Management
Bilingual (Fluent in Spanish)
New Hire Training
Strong interpersonal skills
Client Relationship Development
Invoice Processing
Appointment Scheduling
Data Entry
Microsoft Programs
Languages
English
Professional
Spanish
Professional
Timeline
Bartender
Mr and Mrs Crab
01.2022 - Current
Event Ambassador
TopGolf
05.2021 - 01.2022
Administrative Assistant
Faith Theological Seminary & Christian College
05.2017 - 03.2020
High School Diploma -
Faith Outreach Academy
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