Yaneli Arredondo
Oceanside,CA
Summary
Dynamic Assistant Manager with a proven track record at El Pollo Loco, excelling in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and improved cash handling accuracy. Skilled in multitasking and employee scheduling, fostering a motivated and efficient work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
El Pollo Loco
Oceanside
11.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier
Walmart
Oceanside, CA
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Packager
Orora
San Marcos
05.2021 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Diploma -
El Camino High School
400 Rancho Del Oro06.2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Employee scheduling
- Multitasking
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
El Pollo Loco
11.2023 - 03.2025
Cashier
Walmart
02.2022 - 07.2022
Packager
Orora
05.2021 - 10.2021
Diploma -
El Camino High School