Yanelly Solis
Justice,IL
Overview
2
2
years of professional experience
Work History
Receptionist
Maria's Irp
Brookfield, IL
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Cashier
Ross Dress for Less
Hodgkins IL
06.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Argo Community High School
Summit, IL06.2024
Skills
- Bilingual
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Typing Speed
- Tech-Savvy
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Maria's Irp
01.2023 - Current
Cashier
Ross Dress for Less
06.2022 - 12.2023
Argo Community High School