Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanely Corrales

Houston,TX

Summary

Dynamic professional with a proven track record at Denny's Restaurant, excelling in team motivation and exceptional communication. Successfully trained new staff, enhancing customer satisfaction through effective upselling techniques. Adept at fostering collaboration and maintaining accurate records, ensuring compliance and a seamless tenant experience as a Leasing Assistant at The Worthington.

Overview

7
7
years of professional experience

Work History

Waitress Trainer

Dennys Restaurant
Houston, TX
11.2024 - Current
  • Trained new waitstaff on menu knowledge and customer service protocols.
  • Mentored team members on upselling techniques to boost customer satisfaction and sales.
  • Fostered positive team environment, promoting collaboration and effective communication among staff.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.

Leasing Assistant

The Worthington
Houston, TX
06.2019 - 06.2024
  • Assisted prospective tenants with inquiries and property tours, enhancing customer experience.
  • Coordinated lease documentation and processing, ensuring compliance with company policies.
  • Maintained accurate records of tenant information in property management software.
  • Supported marketing efforts by creating engaging promotional materials for available properties.
  • Responded promptly to maintenance requests, facilitating timely resolutions for residents.

Education

High School Diploma - Cosmetology

Westfield High School
Houston, TX

Certificate -

Milan Institute
Houston, TX

Skills

  • Team motivation
  • Body language awareness
  • Patience and tact
  • Memory retention
  • Exceptional communication

Languages

Spanish
Native or Bilingual

Timeline

Waitress Trainer

Dennys Restaurant
11.2024 - Current

Leasing Assistant

The Worthington
06.2019 - 06.2024

High School Diploma - Cosmetology

Westfield High School

Certificate -

Milan Institute