Ambitious and bilingual customer service professional with expertise in various industries. Hoping to utilize a background in exemplary interaction, problem resolution and efficient research in a Customer Service role.
Overview
3
3
years of professional experience
Work History
Blending Operator
Western Botanicals
Spanish Fork, UT
06.2023 - Current
Working in blending chemicals and powders to create pills, teas and health supplements for diets, etc.
Maintained accurate records of all blending operations, including batch numbers and ingredients used.
Inspected equipment for proper and clean operation prior and after to use.
Loaded raw materials into tanks using appropriate lifting techniques and safety gear.
Provided training for new personnel on safe work practices associated with blending operations.
Production Worker
Nature's Sunshine
Spanish Fork, UT
10.2022 - 06.2023
Set up ans operated production machinery for liquids products according to standards and protocols.
Ensured proper labels were correct on bottles and worked with the machines on the assembly lines.
Inspected product quality prior to packaging and shipment.
Assisted in setting up production lines for manufacturing processes.
Driver Sales Representative
Dry Cleaning and Beyond
Springville, UT
01.2022 - 12.2022
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Machine Operator
PPC Flexible Packing
Payson, UT
04.2021 - 05.2022
Maintain records of completed work and production data including volume produced and time required for each task.
Read blueprints and job orders to determine product specifications and tooling instructions.
Set up and operate machine tools to produce precision parts and instruments.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Education
High School diploma -
Landmark High School
Spanish Fork, Utah
01.2024
High school diploma -
Unidad Educativa Colegio Asilo San Antonio
San Cristobal, Venezuela
01.2020
Skills
Customer Service
Call Center Operations
Problem-solving abilities
Organizational Skills
Teamwork and Collaboration
Production Scheduling
Quality Control
Computer Skills
Languages
English
Professional
Spanish
Native/ Bilingual
Work Preference
Work Type
Full TimeContract Work
Work Location
RemoteHybridOn-Site
Accomplishments
Achieved production orders by completing determinate task with accuracy and efficiency.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.