Work Type
Contract WorkPart TimeLocation Preference
RemoteHybridOpen to relocation: Yes
Open To Work
Yanessa Nino
Spanish Fork,UT
Work Preference
Summary
Ambitious and bilingual customer service professional with expertise in various industries. Hoping to utilize a background in exemplary interaction, problem resolution and efficient research in a Customer Service role.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
State Farm
Payson , Utah
06.2024 - 11.2025
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Investigated and resolved customer inquiries and complaints quickly.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Blending Operator
Western Botanicals
Spanish Fork, UT
06.2023 - 06.2024
- Working in blending chemicals and powders to create pills, teas and health supplements for diets, etc.
- Maintained accurate records of all blending operations, including batch numbers and ingredients used.
- Inspected equipment for proper and clean operation prior and after to use.
- Loaded raw materials into tanks using appropriate lifting techniques and safety gear.
- Provided training for new personnel on safe work practices associated with blending operations.
Production Worker
Nature's Sunshine
Spanish Fork, UT
10.2022 - 06.2023
- Set up ans operated production machinery for liquids products according to standards and protocols.
- Ensured proper labels were correct on bottles and worked with the machines on the assembly lines.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
Driver Sales Representative
Dry Cleaning and Beyond
Springville, UT
01.2022 - 12.2022
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Machine Operator
PPC Flexible Packing
Payson, UT
04.2021 - 05.2022
- Maintain records of completed work and production data including volume produced and time required for each task.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Set up and operate machine tools to produce precision parts and instruments.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Education
High School diploma -
Landmark High School
Spanish Fork, Utah01.2024
High school diploma -
Unidad Educativa Colegio Asilo San Antonio
San Cristobal, Venezuela01.2020
Skills
- Customer Service
- Call Center Operations
- Problem-solving abilities
- Organizational Skills
- Teamwork and Collaboration
- Production Scheduling
- Quality Control
- Computer Skills
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- Achieved production orders by completing determinate task with accuracy and efficiency.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Customer Service Representative
State Farm
06.2024 - 11.2025
Blending Operator
Western Botanicals
06.2023 - 06.2024
Production Worker
Nature's Sunshine
10.2022 - 06.2023
Driver Sales Representative
Dry Cleaning and Beyond
01.2022 - 12.2022
Machine Operator
PPC Flexible Packing
04.2021 - 05.2022
High School diploma -
Landmark High School
High school diploma -
Unidad Educativa Colegio Asilo San Antonio