Yanet Araiza Ayala
Passport To Languages
Hillsboro,OR
1
Language
6
years of professional experience
Experienced managing high volume of customer calls, ensuring timely and accurate responses. Utilizes effective communication and problem-solving skills to address customer needs. Track record of maintaining high customer satisfaction through active listening and efficient issue resolution.
Work History
Phone Representative
2 Years 8 Months- Handled incoming phone calls and accurately collected and documented patient and clinic information
- Assisted in scheduling language services and coordinating with interpreter efficiently
- Data Entry and Documentation
- Collecting Health Insurance Information
- Resolved customer complaints efficiently, maintaining a high level of professionalism and empathy
Server
2 Years 3 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma
Skills
Call center customer service
Verbal and written communication
Inbound phone calls
Data entry
Appointment scheduling
Documentation and reporting
Language fluency
Languages
Spanish
Native or Bilingual
Timeline
Phone Representative
Passport To Languages
01.2024 - 09.2026Read More
Server
Kokiyo Teriyaki #3
03.2021 - 06.2023Read More
Liberty High School
High School Diploma
Read More