Yanet Vazquez
Houston,TX
Summary
Dynamic Store Manager with a proven track record at Houston Garden Center, excelling in customer service and problem-solving. Enhanced store profitability through strategic merchandising and effective inventory control. Skilled in multitasking and organization, I fostered a high-performing team, driving exceptional customer relations and operational efficiency.
Overview
11
11
years of professional experience
Work History
Receptionist
Encanto Beatuty Studio
11.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing workflow and information sharing.
- Maintained accurate records of incoming calls, ensuring prompt responses to inquiries.
- Implemented office supply inventory system, reducing costs through strategic vendor negotiations.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Store Manager
Houston Garden Center
06.2023 - 11.2025
- Managed daily store operations, ensuring optimal customer service and product availability.
- Led team of employees, providing training and mentorship to enhance performance and productivity.
- Analyzed sales trends to implement effective merchandising strategies that increased store profitability.
- Developed and monitored inventory control procedures to reduce waste and improve stock management.
- Trained and mentored staff to enhance service delivery and operational efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Administrative Assistant
Aldine Independent School District Special Education
08.2022 - 06.2023
- Managed daily office operations, ensuring smooth workflow and timely completion of tasks.
- Coordinated meetings and appointments, optimizing schedules for executives and team members.
- Developed and maintained filing systems, enhancing data retrieval efficiency for team access.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Store Manager
Houston Garden Center
02.2018 - 08.2022
- Managed daily store operation, ensuring optima customer service and product availability.
- Led team of employees, providing training and mentorship enhance performance and productivity.
- Analyzed sales trends to implement effective merchandising strategies that increased storage profitability.
- Developed and monitored inventory control procedures to reduce waste and improve stock management.
- Trained and mentored staff to enhance service delivery and operational efficient.
- Handled problematic customers and clients t assist lower-level employees and maintain excellent customer service.
Front Desk Receptionist
Palace Inn Kingwood
04.2015 - 09.2017
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room assignments and reservations using property management software.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained accurate records of guest information and transactions to ensure data integrity.
Education
High School Diploma -
Mac Arthur High School
Houston06-2009
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Encanto Beatuty Studio
11.2025 - Current
Store Manager
Houston Garden Center
06.2023 - 11.2025
Administrative Assistant
Aldine Independent School District Special Education
08.2022 - 06.2023
Store Manager
Houston Garden Center
02.2018 - 08.2022
Front Desk Receptionist
Palace Inn Kingwood
04.2015 - 09.2017
High School Diploma -
Mac Arthur High School