Yaneth Lopez

* Client communication maintain case progress and address questions and concerns.

* Medical treatment tracking; coordinate and monitor. Gather records and bills.

* Evidence gathering; witness stmts, surveillance videos and police reports

* insurance claims communications in resolving bodily injury, property damage and med pay.

• Correspond daily with clients, insurance adjusters, doctors and attorneys.
• Implement appropriate treatment program and coordinate services being provided to clients, including setting schedules and arranging for access to necessary resources and transportation.
• Maintain effective data collection system.

• Resolved property damage reimbursements such as car seats, towing and loss of use.
• Ensured clients received adequate medical treatment in a timely manner.
• Prepared files for demand submission by drafting letters that established injuries and damages sustained by clients.

• Exceeded in assisting pre-litigation department meet goals in demand submissions and settlements.
• Prepared demand letters for settlements and held settlement negotiations with and without attorney supervision.
• Responsible for and managed large volume of personal injury pre-litigation.

• Data entry and complied information through investigations.
• Performed various administrative and clerical functions in support of daily firm operations.
• Set up and open property damage and bodily injury claims including medical pay and uninsured motorists when applicable and acquiring documents such as police reports, witness statements, wage loss verification and medical reports and billing.