Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Vendryes

Katy,TX

Summary

Highly experienced customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sunglass Hut
11.2024 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service Representative

American Eagle Outfitters, Inc
09.2020 - 05.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Science - Health Administration

Sam Houston State University
Huntsville, Texas, TX
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Relationship building
  • Goal oriented
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Sunglass Hut
11.2024 - Current

Customer Service Representative

American Eagle Outfitters, Inc
09.2020 - 05.2022

Bachelor of Science - Health Administration

Sam Houston State University