Yang Ye
Scotchtown
Summary
Assertive professional committed to keeping casino operations running smoothly and maintaining high-level guest satisfaction. Excellent command of table games procedures with proven history of identifying and mitigating suspicious behavior.
Overview
9
9
years of professional experience
Work History
Pit Manager
Resorts World Catskills
Monticello
07.2021 - Current
- Supervised gaming tables and surrounding areas to enforce operational policies.
- Acquired in-depth knowledge of table games, rules and strategies.
- Held regular team meetings to keep personnel informed of changes or updates.
- Organized and scheduled shifts for staff to ensure proper coverage.
Floor Supervisor
Resorts World Catskills
Monticello
01.2018 - 07.2021
- Being a pencil for managing and creating a weekly schedule and daily roadmap.
- Managing couple tables at a time, input players' cash buy-in.
- Manage dealers to ensure they deal according to the procedures.
- I give my best customer service to guests.
Dealer
Turning Stone Resort and Casino
Verona
05.2016 - 01.2018
- Delivered an engaging and entertaining experience to casino guests.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Monitored player behavior to detect cheating and enforced game fairness.
Education
High School Diploma -
Minjiang Zhongxue
Fuzhou06-2003
Skills
- Table games knowledge
- Policy enforcement
- Creating a schedule
- Player behavior monitoring
- Conflict resolution
- Team management
- Gaming procedure
- Training and development
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Pit Manager
Resorts World Catskills
07.2021 - Current
Floor Supervisor
Resorts World Catskills
01.2018 - 07.2021
Dealer
Turning Stone Resort and Casino
05.2016 - 01.2018
High School Diploma -
Minjiang Zhongxue
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