Yani Botto
Lake Worth,FL
Summary
Highly motivated and detail-oriented professional with a strong work ethic, exceptional organizational skills, and a proven ability to manage multiple tasks efficiently. Experienced in administrative support, nannying, and entrepreneurial ventures, with a strong background in customer service, time management, and operations.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Maidly Made Cleaning Services
Lake Worth, FL
01.2022 - Current
- Founded and operated a successful cleaning service company, overseeing all aspects of business management
- Performed professional cleaning services for residential and commercial properties with attention to detail
- Scheduled appointments, managed client relationships, and coordinated vendor services
- Developed personalized cleaning plans tailored to meet clients’ needs
- Ensured compliance with safety and sanitary standards in all cleaning procedures
Nanny
Lake Worth, FL
01.2010 - Current
- Provided full-time childcare for multiple families, managing daily routines and developmental activities
- Organized and supervised educational, recreational, and extracurricular activities
- Ensured a safe, nurturing, and engaging environment for children
- Assisted with light housekeeping, meal preparation, and transportation needs
- Maintained open communication with parents regarding children’s progress and well-being
Administrative Support
Paez Construction
Lake Worth, FL
01.2014 - 01.2020
- Managed database updates and maintained an organized filing system
- Communicated professionally with customers, vendors, contractors, and departments
- Prepared and issued invoices, contracts, budgets, and correspondence
- Scheduled meetings and travel arrangements to enhance productivity
- Identified process improvements to optimize efficiency and service quality
Administrative Assistant
High Five Renovations and Construction
Lake Worth, FL
01.2010 - 01.2012
- Handled incoming and outgoing communications, ensuring accurate message distribution
- Improved operational workflows to enhance client communications and data accuracy
- Organized and updated digital and physical files for compliance and accessibility
- Provided exceptional customer service by addressing inquiries and resolving discrepancies
Office Manager
AB Housing
Lake Worth, FL
01.2004 - 01.2009
- Oversaw financial records, including expense tracking and account reconciliation
- Maintained schedules and managed special projects
- Delivered professional and prompt responses to client inquiries via email, phone, and in-person communication
- Processed payments, invoices, and ensured timely follow-ups to achieve high customer satisfaction
Education
High School Diploma -
Spanish River Community High School
Boca Raton, FL01.1997
Skills
- Database management
- Bilingual: Fluent in Spanish and English
- Exceptional customer service and interpersonal skills
- Time management and multitasking
- Organizational skills with attention to detail
- Proficiency in MS Office (Word, Excel, Outlook)
- File and records maintenance
- Vendor coordination and scheduling
Timeline
Owner/Operator
Maidly Made Cleaning Services
01.2022 - Current
Administrative Support
Paez Construction
01.2014 - 01.2020
Nanny
01.2010 - Current
Administrative Assistant
High Five Renovations and Construction
01.2010 - 01.2012
Office Manager
AB Housing
01.2004 - 01.2009
High School Diploma -
Spanish River Community High School