Yanine Franklin
Tuscaloosa
Summary
Detail-oriented compliance professional with experience in regulatory adherence, documentation review, and policy interpretation. Proven ability to analyze complex submissions, ensure completeness and compliance with federal and institutional regulations, and maintain audit-ready records with zero errors. Skilled in managing high-volume workflows, supporting administrative compliance processes, and coordinating across departments. Seeking to contribute to research compliance and regulatory integrity as a Research Compliance Analyst.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ACADEMIC ACCOMMODATIONS SPECIALIST II
University of Alabama
Tuscaloosa
12.2020 - Current
- Review and analyze complex medical and psychological documentation to determine eligibility and ensure regulatory alignment
- Conduct detailed pre-reviews of documentation to ensure completeness, accuracy, and readiness for decision-making
- Interpret and apply policy guidelines to ensure consistent, compliant determinations across cases
- Ensure submissions and documentation meet established standards for completeness, consistency, and regulatory compliance prior to final determination
- Manage high-volume caseload while ensuring compliance with ADA, institutional policies, and federal regulations
- Maintain audit-ready records and perform ongoing file reviews, achieving 0 audit errors
- Track, document, and manage case data to support reporting, compliance monitoring, and administrative processes
- Collaborate cross-functionally with faculty and departments to ensure proper implementation and adherence to approved processes
- Communicate determinations, required updates, and compliance-related information clearly to stakeholders
- Identify and escalate complex or non-compliant cases requiring additional review or guidance
- Manage competing priorities in a fast-paced, high-volume environment with strict deadlines
PEOPLE LEAD
Walmart
Opelika
08.2019 - 10.2020
- Managed administrative and operational workflows to support staffing for a workforce of 300+ associates
- Coordinated scheduling and staffing processes to ensure adequate coverage and operational efficiency
- Monitored and tracked workforce data, including attendance and productivity metrics, to support reporting and decision-making
- Served as liaison between departments to facilitate communication and resolve operational issues efficiently
- Ensured adherence to internal policies and procedures through consistent documentation and process oversight
- Maintained and updated employee records, ensuring accuracy and compliance with company policies and procedures
- Supported implementation of HR programs and initiatives in alignment with organizational guidelines
JOB ACCOMMODATION SPECIALIST
Sedgwick
Remote
05.2019 - 08.2019
- Reviewed and processed disability claims by analyzing medical documentation for compliance with policy and regulatory standards
- Evaluated requests to determine approval, modification, or denial based on documentation completeness and eligibility criteria
- Conducted detailed case reviews and maintained accurate records to support compliance and audit readiness
- Communicated determinations and required documentation updates to stakeholders
- Escalated complex or unclear cases requiring additional review or clarification
VOCATIONAL REHABILITATION COUNSELOR
Georgia Vocational Rehabilitation Agency
La Grange
05.2018 - 05.2019
- Managed caseload of up to 40 clients while ensuring compliance with state and federal program requirements
- Conducted eligibility assessments and reviewed documentation to determine service qualification
- Authorized services based on policy guidelines and financial eligibility criteria
- Developed and maintained detailed case records aligned with regulatory standards
- Collaborated with external agencies to ensure compliance with program requirements and service delivery standards
FINANCIAL AID TELECOUNSELOR
Auburn University
Auburn
08.2015 - 08.2018
- Counseled students and families about financial aid eligibility and responded to inquiries regarding account status
- Supported daily operations of the university's Financial Aid department by answering inquiries from undergraduate, graduate, and medical school students regarding financial aid eligibility via phone and email
- Addressed grievances by utilizing effective de-escalation techniques to maintain positive relationships
- Provided mentorship and training to staff members to enhance their skills and performance
VOCATIONAL REHABILITATION INTERN
Georgia Vocational Rehabilitation Agency
La Grange
01.2018 - 05.2018
- Partnered with Vocational Rehabilitation Counselors to review client assessments for eligibility determination, develop work plans, and conduct client job readiness trainings
- Performed initial intake assessment for individuals with physical and/or mental disabilities determining appropriate vocational services based on needs
- Completed daily case management notes documenting progress and adjustment to services
Education
Master of Education - Clinical Rehabilitation Counseling
Auburn University
Auburn, AL08-2018
Bachelor of Arts - Psychology
Auburn University
Auburn, AL08-2016
Skills
- Regulatory compliance
- Policy interpretation
- Documentation review
- Audit & Quality Assurance
- Data Tracking & Record Management
- Process coordination
- Confidential Records Handling
- Strong Written Communication
Certification
Certified Rehabilitation Counselor (CRC), 2018 - Current
Timeline
ACADEMIC ACCOMMODATIONS SPECIALIST II
University of Alabama
12.2020 - Current
PEOPLE LEAD
Walmart
08.2019 - 10.2020
JOB ACCOMMODATION SPECIALIST
Sedgwick
05.2019 - 08.2019
VOCATIONAL REHABILITATION COUNSELOR
Georgia Vocational Rehabilitation Agency
05.2018 - 05.2019
VOCATIONAL REHABILITATION INTERN
Georgia Vocational Rehabilitation Agency
01.2018 - 05.2018
FINANCIAL AID TELECOUNSELOR
Auburn University
08.2015 - 08.2018
Master of Education - Clinical Rehabilitation Counseling
Auburn University
Bachelor of Arts - Psychology
Auburn University