YANIQUE GRAY
Goodlettsville,TN
Summary
Retail leader with 10+ years of experience driving sales, developing teams, and managing operations in athletic, luxury, and department-store environments. Strong expertise in customer experience, visual merchandising, community engagement, and KPI performance execution. Known for building positive cultures and coaching teams to exceed goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Fabletics
Nashville, TN
05.2024 - Current
- Lead store team to deliver premium, brand-aligned customer experiences
- Drive KPIs through coaching and product knowledge
- Train associates on selling behaviors and clienteling
- Oversee shipment processing, stock accuracy, and floor presentation
- Support recruiting, onboarding, and performance management
Assistant Store Manager
Fabletics
Oak Brook, IL
10.2022 - 06.2024
- Co-led operations, staffing, and daily selling initiatives
- Coached team on conversion, UPT, and membership KPIs
- Maintained visual standards and shipment organization
Team Coordinator
Gucci
Oakbrook, IL
06.2023 - 08.2023
- Managed back-of-house operations and luxury inventory standards
- Partnered with leadership on scheduling, logistics, and workflow
- Ensured BOH precision to elevate customer experience
- Supported cross-functional administrative communication
Store Associate / Sales Lead / Assistant Store Manager
Fabletics
Skokie, IL
01.2016 - 01.2022
- Delivered high-level service and membership growth
- Trained associates in activewear product knowledge
- Led daily floor operations and fitting room engagement
- Processed shipments and maintained inventory integrity
Key Holder (Part-Time)
The Art of Shaving
Skokie, IL
09.2017 - 12.2017
- Delivered premium grooming education and service
- Performed opening/closing procedures
- Maintained merchandising standards and store organization
Sales Support / Associate / Fulfillment
Bloomingdale’s
Skokie, IL
11.2013 - 01.2016
- Enrolled customers in loyalty programs and assisted with account services
- Processed transactions and payment accuracy
- Organized fitting rooms and supported sales-floor operations
- Retrieved, packed, and shipped merchandise efficiently
Education
High School Diploma -
Niles West High School
Skokie, IL01-2013
Skills
- Customer Experience Leadership
- Team Training & Development
- KPI Accountability (UPT, AOV, Conversion)
- Community Engagement & Client Outreach
- Visual Merchandising & Brand Standards
- Inventory Management & Shipment Flow
- Hiring, Scheduling & Performance Management
- Store Operations & Opening/Closing
- Loyalty Programs & Clienteling
Timeline
Store Manager
Fabletics
05.2024 - Current
Team Coordinator
Gucci
06.2023 - 08.2023
Assistant Store Manager
Fabletics
10.2022 - 06.2024
Key Holder (Part-Time)
The Art of Shaving
09.2017 - 12.2017
Store Associate / Sales Lead / Assistant Store Manager
Fabletics
01.2016 - 01.2022
Sales Support / Associate / Fulfillment
Bloomingdale’s
11.2013 - 01.2016
High School Diploma -
Niles West High School