Yanira Fernandez
Kissimmee,FL
Summary
Hardworking individual experience in large-scale casual dining establish To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Bartender
Flip Flop
01.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Universal Studios
10.2018 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
Encantada Resort
02.2012 - 02.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Title Specialist
Registry Of Motor Vehicles
01.2001 - 02.2012
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Streamlined workflow processes for increased productivity through effective team collaboration and organization.
Education
No Degree - Specialize in Lymphatic Yoga
Yoga Matrix
01.2018
No Degree - Mixologist
Boston Bartenders School of America
Boston, MA01.2012
GED -
Hyde Park High
Boston, MA06.2000
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Memory retention
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Service prioritization
- Food safety understanding
- Computer literate
- Communication abilities
- Organizational Awareness
- Speedy Typing
- Fast Typing Speed
- Working under pressure
- Professionalism under pressure
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Flip Flop
01.2020 - Current
Server
Universal Studios
10.2018 - 10.2020
Bartender
Encantada Resort
02.2012 - 02.2016
Title Specialist
Registry Of Motor Vehicles
01.2001 - 02.2012
No Degree - Specialize in Lymphatic Yoga
Yoga Matrix
No Degree - Mixologist
Boston Bartenders School of America
GED -
Hyde Park High
Similar Profiles
Gavin MacapagalGavin Macapagal
Shift Lead at Flip Flop ShopsShift Lead at Flip Flop Shops
Lidia Valenzuela OlmedoLidia Valenzuela Olmedo
Customer Service Cashier at Flip Flop Luggage AreaCustomer Service Cashier at Flip Flop Luggage Area
Ramona HerreraRamona Herrera
Cashier at Flip Flop ShopsCashier at Flip Flop Shops
Victoria GriffeyVictoria Griffey
Assistant Store Manager at Flip Flop ShopsAssistant Store Manager at Flip Flop Shops
SANDRA DELGADOSANDRA DELGADO
Customer Service Representative at GuidehealthCustomer Service Representative at Guidehealth