Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanira McNeil

Malden,MA

Summary

Dedicated bartender with a strong focus on customer service, effective communication, and conflict resolution. Committed to enhancing guest experiences and fostering positive relationships in high-paced environments.

Overview

5
5
years of professional experience

Work History

Bartender

Great American Beer Hall
Medford, Massachusetts
03.2025 - Current
  • Crafted cocktails and served wine, draft, and bottled beer to enhance customer experience.
  • Utilized knowledge of bar and menu options to prepare drinks and provide tailored food recommendations.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Fostered strong working relationships with colleagues through clear and effective communication.

Server

Locke Bar
Cambridge, Massachusetts
08.2024 - 11.2025
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Implemented customer feedback to enhance service quality and refine menu offerings.
  • Trained new employees on restaurant procedures and plating techniques, contributing to consistent service standards.
  • Collaborated with restaurant staff to streamline operations and improve overall guest experience.

Bartender

El Tacuba
Medford, Massachusetts
08.2023 - 10.2024
  • Prepared and served a variety of cocktails and beverages efficiently.
  • Engaged customers to deliver personalized service and tailored beverage recommendations.
  • Implemented responsible alcohol service policies, ensuring compliance and enhancing guest safety.
  • Sustained cleanliness and organization of bar area, contributing to a positive guest experience.
  • Executed opening and closing tasks to ensure bar readiness and compliance with operational standards. including restocking supplies.

Bar Manager

John Brewer's Tavern
Malden, MA
03.2021 - 07.2023
  • Trained and supervised bartenders, enhancing service standards and team skill levels.
  • Developed seasonal drink menus to enhance customer experience and attract patrons.
  • Oversaw daily bar operations, ensuring efficient service and high customer satisfaction.
  • Monitored and managed inventory of spirits, beers, and mixers to maintain optimal stock levels.

Education

Business Administration and Management

University of Massachusetts, Boston
Boston, Massachusetts, MA

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Recipe and menu memorization
  • Suggestive selling

Languages

Spanish
Professional

Timeline

Bartender

Great American Beer Hall
03.2025 - Current

Server

Locke Bar
08.2024 - 11.2025

Bartender

El Tacuba
08.2023 - 10.2024

Bar Manager

John Brewer's Tavern
03.2021 - 07.2023

Business Administration and Management

University of Massachusetts, Boston
Yanira McNeil