Yanneyshka Ortiz Rodriguez
Calle Rio Bairoa #41 Brisas De Tortuguero
Summary
Dynamic sales associate with proven expertise at Sierra in enhancing customer experiences and driving repeat business. Skilled in relationship building and cash handling, I excel in high-pressure environments while maintaining a focus on client service. Committed to teamwork and delivering exceptional results through effective communication and problem-solving abilities. Bilingual
Overview
2
2
years of professional experience
Work History
Sales Associates
Sierra
11.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Housekeeper
DSM Pross
10.2022 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
Walnut Creek Campus
West Des Moines, IASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Relationship building
- Verbal/written communication
- Client service
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Sales Associates
Sierra
11.2024 - 03.2025
Housekeeper
DSM Pross
10.2022 - 09.2023
Walnut Creek Campus
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