Yannira Martinez
Law Offices of Katherine R. Cohan
Van Nuys,CA
2027
years of professional experience
Proficient in case management and problem-solving, achieving positive client outcomes through effective communication and attention to detail.
Work History
Case Manager
- Provided support in organizing documentation and evidence for legal proceedings.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Facilitated referrals to community resources and services as needed by clients.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Legal Assistant
- Assisted in drafting correspondence for attorney review.
- Conducted legal research to support case preparation and strategy development.
- Organized and maintained case files, ensuring accuracy and confidentiality of sensitive information.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task.
- Responded to client inquiries, providing accurate case updates and offering assistance.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.
Office Manager
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Monitored clients' progress and tracked client services to provide solutions.
- Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
- Increased client satisfaction through diligent follow-up and personalized support.
Case Manager
4 Months- Assisted clients in navigating legal processes and understanding case requirements.
- Coordinated communication between clients and legal teams to ensure timely updates.
- Conducted intake assessments to gather relevant information for case development.
- Maintained detailed records of client interactions and case progress using case management software.
- Participated in team meetings to discuss case strategies and improve service delivery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
No Degree
No Degree
Skills
Problem-solving
Case management
Time management
Case documentation
Languages
English
Spanish
Timeline
Case Manager
Amerberg Law Group
10.2025 - 02.2026Read More
Case Manager
Law Offices of John Ye
Read More
Legal Assistant
Law Offices of Tony M. Seyfi
Read More
Office Manager
Law Offices of Katherine R. Cohan
2011 - CurrentRead More
LACC
No Degree
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LAVC
No Degree
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