Yanymar Angarita
Denver,CO
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Overview
8
8
years of professional experience
Work History
Customer Service Sales Representative
Lozart Ceramica
Guadalajara, Jalisco
09.2023 - 12.2023
- Provided accurate information about products and services.
- Identified potential opportunities to upsell products or services.
- Suggested additional products or services that may benefit the customer's needs.
Flight Attendant
Avior Airlines
Puerto La Cruz, Anzoategui
03.2016 - 06.2023
- Provided safety instructions to passengers prior to takeoff and landing.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
High School Diploma -
U.E Colegio Catolico Nuestra Señora Del Rosario
Venezuela08-2013
Skills
- Appointment Scheduling
- Customer Complaint Resolution
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Customer Engagement
- Initiative and Self-Motivation
- Integrity and Honesty
- Positive Company Representation
- Safety
- Teamwork and Collaboration
- Store Opening and Closing
- Supplies Monitoring and Restocking
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Customer Service Sales Representative
Lozart Ceramica
09.2023 - 12.2023
Flight Attendant
Avior Airlines
03.2016 - 06.2023
High School Diploma -
U.E Colegio Catolico Nuestra Señora Del Rosario
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