Summary
Overview
Work History
Education
Accomplishments
Languages
Timeline
Generic

YAO LI

Bothell,WA

Summary

Skilled Client Advisor knowledgeable about fashion trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based luxury retail environment.

Overview

8
8
years of professional experience

Work History

Client Advisor

Louis Vuitton - LVMH
Seattle, WA
02.2023 - 05.2023
  • Delivered exceptional client service by understanding clients' needs and offering personalized styling and product recommendations, enhancing the luxury shopping experience.
  • Achieved and surpassed sales targets through in-depth product knowledge, relationship building, and proactive outreach to existing clients.
  • Maintained a deep understanding of Louis Vuitton's brand heritage, craftsmanship, and seasonal collections to offer insights and educate clients.
  • Cultivated long-term client relationships through personalized follow-ups, appointments, and exclusive events, fostering client loyalty.

Client Advisor

Nordstrom CA - Lamer
Toronto
04.2022 - 08.2022
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.

Fashion Advisor

SMCP Canada Inc. - Maje
Toronto
09.2021 - 04.2022
  • Developed connections to offer guests best-in-class experience with styling and clothing.
  • Recommended complementary products based on guest interests or items selected for purchase.
  • Developed long-lasting relationships with clients through one-on-one store interactions.
  • Displayed merchandise to present visually appealing arrangements that drive sales.

Sales Representative

Ly Seven Corp.
Toronto
05.2015 - 05.2018
  • Worked 2 fashion show productions and set up model castings.
  • Built online communities and increased the repurchasing rate by 30%.
  • Onboarded 3 offline buyer stores and increased the sales revenue by 20%
  • Achieved a turnover of 200K CAD from e-shop.

Education

Master of Science - Marketing Management And Digital

ESSEC BUSINESS SCHOOL
SINGAPORE
01-2022

Bachelor of Science - Mathematics And Statistics

University of Toronto
Toronto
06-2017

Accomplishments

  • Developed relationships with 300 new clients in 4 months
  • Achieved 4000 followers on RED. 10K followers on Chinese Tiktok by sharing products and personal feeling.

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Client Advisor

Louis Vuitton - LVMH
02.2023 - 05.2023

Client Advisor

Nordstrom CA - Lamer
04.2022 - 08.2022

Fashion Advisor

SMCP Canada Inc. - Maje
09.2021 - 04.2022

Sales Representative

Ly Seven Corp.
05.2015 - 05.2018

Master of Science - Marketing Management And Digital

ESSEC BUSINESS SCHOOL

Bachelor of Science - Mathematics And Statistics

University of Toronto

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YAO LI