YAQUELIN MORALES
Ladson,SC
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Medcare Urgent Care
11.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Caregiver
HOME CARE PLUS
Mount Pleasant, SC
02.2023 - Current
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces
- Engaged with patient family and friends to provide courteous visit experience
Patient Care Technician
ROPER HOSPITAL
Charleston, SC
02.2024 - 11.2024
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN
- Ensured that all medical equipment was properly maintained and sterilized
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members
- Conducted safety rounds regularly to ensure safe environment for patients
- Promoted patient satisfaction by assisting with bathing, dressing and exercising
- Documented information in patient charts and communicated status updates to interdisciplinary care team
Substitute Teacher
KELLY SERVICES
North Charleston, SC
01.2023 - 05.2023
- Enforced classroom routines to keep students on schedule and operating at consistent level
- Provided classroom instruction outlined in teacher's lesson plans
- Established and enforced rules for behavior and procedures to maintain order among students
- Provided notes and reports on school day activities to primary teacher
Store Manager
KIDS FOR LESS
North Charleston, SC
08.2021 - 11.2022
- Organized schedules, workflows and shift coverage to meet expected business demands
- Delegated daily tasks to team members to optimize group productivity
- Enforced company policies and procedures to strengthen operational standards across departments
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Directed and led employees, supervising activities to drive productivity and efficiency
- Coached team members and delivered constructive feedback to promote better productivity and build confidence
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Monitored store inventory levels and ordered new equipment to prevent shortages
- Prepared reports detailing item quantities, employee productivity and sales trends and presented findings to supervisors
Healthcare Provider
COASTAL CENTER
Ladson, SC
07.2020 - 07.2022
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Maintained clean and well-organized environment for client happiness and safety
- Improved patient outlook and daily living through compassionate care
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Tracked and reported clients' progress based on observations and conversations
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Helped residents walk with or without self-help devices
Assistant
GUZMAN LLC
Ladson, SC
07.2019 - 08.2021
- Monitored and managed complex schedules to arrange meetings, travel and special events
- Scheduled time strategically to meet deadlines consistently
- Provided office-wide clerical support, answering phones, filing and relaying messages
- Tracked and submitted employee timesheets to prepare for payroll processing
- Received payments from customers via cash, check and credit cards to pay company invoices
Sales Associate
VICTORIA SECRET
North Charleston, SC
05.2019 - 05.2020
- Supported cashiers and customers to locate products, confirm prices and replenish stock
- Used POS system to scan customer purchases, calculate prices and process transactions
- Maintained knowledge of current and future promotions to inform customer purchasing decisions
- Assisted with store recovery to maintain clean
Education
ASSOCIATE OF SCIENCE -
Trident Technical College
Charleston, SC05.2020
HIGH SCHOOL DIPLOMA -
Stratford High School
Goose Creek, SC05.2019
Skills
- Product and Service Knowledge
- Employee Development
- Teamwork and Collaboration
- Quick Problem Solver
- Patient Relations
- Operations Oversight
- Microsoft Office Suite
- Office Management
- Networking
Timeline
Medical Receptionist
Medcare Urgent Care
11.2024 - Current
Patient Care Technician
ROPER HOSPITAL
02.2024 - 11.2024
Caregiver
HOME CARE PLUS
02.2023 - Current
Substitute Teacher
KELLY SERVICES
01.2023 - 05.2023
Store Manager
KIDS FOR LESS
08.2021 - 11.2022
Healthcare Provider
COASTAL CENTER
07.2020 - 07.2022
Assistant
GUZMAN LLC
07.2019 - 08.2021
Sales Associate
VICTORIA SECRET
05.2019 - 05.2020
ASSOCIATE OF SCIENCE -
Trident Technical College
HIGH SCHOOL DIPLOMA -
Stratford High School