Yaraidy Fernandez Ojito
Hialeah Gardens,FL
Summary
Adept at driving tenant satisfaction and streamlining project completion, my tenure at American First Class Realty honed my property management and strong communication skills. Specializing in efficient conflict resolution and property transactions, I ensured client contentment and operational excellence, leveraging administrative support and relationship-building expertise to exceed performance benchmarks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
American First Class Realty
02.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Project Manager
American First Class Realty
01.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Real Estate Agent
American First Class Realty
12.2023 - Current
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Compared, researched and appraised properties.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
- Negotiated favorable deals for clients by establishing strong relationships with property owners and developers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Prepared detailed reports on property listings, including comparative market analysis, for use in negotiations with sellers and buyers.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Realtor
Carlos Chain LLC
05.2024 - 08.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Property Manager
Carlos Chain LLC
05.2024 - 08.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Real Estate Agent
Canvas Real Estate
01.2019 - 12.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Associate of Arts - Dance
Miami Dade College
Miami, FL07.2022
Real Estate Agent Certification - Real Estate Agent
Gold Coast School
11250 Nw 20 Th St Miami Fl 3317211.2020
Skills
- Administrative Support
- Strong Communication Skills
- Property tours and inspections
- Telephone and email etiquette
- Fair Housing Regulations
- Tenant issue resolution
- Tenant relations
- Relationship building and rapport
- Leasing and sales
- Unit inspection
- Staff Management
- Property Management
- Payment Collection
Affiliations
- Miami Association of Realtors
Certification
Florida Real Estate License
Additional Information
With a year of experience at American First Class Realty, I have effectively balanced my roles as a Realtor, Property Manager, and Personal Assistant. My diverse skill set has enabled me to provide excellent service to clients, helping them navigate the real estate market with confidence while managing properties and offering personalized support to meet their needs.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Realtor
Carlos Chain LLC
05.2024 - 08.2024
Property Manager
Carlos Chain LLC
05.2024 - 08.2024
Assistant Property Manager
American First Class Realty
02.2024 - Current
Project Manager
American First Class Realty
01.2024 - Current
Real Estate Agent
American First Class Realty
12.2023 - Current
Real Estate Agent
Canvas Real Estate
01.2019 - 12.2023
Associate of Arts - Dance
Miami Dade College
Real Estate Agent Certification - Real Estate Agent
Gold Coast School
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