Yara Valentina Sandoval Pernia
Jacksonville,FL
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden Restaurant
01.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in training new staff on restaurant procedures and menu offerings.
- Processed orders accurately and efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables simultaneously, maintaining attention to detail under pressure.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host
Olive Garden Restaurant
06.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists, optimizing seating arrangements.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new hosts on operational procedures.
- Maintained cleanliness and organization of entrance area.
- Handled customer inquiries and resolved issues promptly.
Education
High School Diploma -
Miami Beach Senior High
Miami Beach, FL05.2024
Medical Assisting
Florida State College
Jacksonville, FL11-2025
Skills
- Strong work ethic
- Professional appearance
- Quality control
- Patient scheduling
- HIPAA compliance
- Medical terminology knowledge
- Phlebotomy techniques
- Laboratory specimen collections
- Sterile technique
- Vital signs monitoring
- Immunization administration
- CPR
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
01.2025 - Current
Host
Olive Garden Restaurant
06.2024 - Current
High School Diploma -
Miami Beach Senior High
Medical Assisting
Florida State College
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