YARED GOMEZ
Bachelor In International Relations, Foreign Trade And Customs
Monterey,Nuevo Leon
Summary
- Experienced customer service professional bringing 7 years of coordinating shipments, collaborating with freight carriers and managing customer needs.
- Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Knowledgeable and dedicated customer service professional with extensive experience in Manufacturing industry. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
DANA DE MEXICO
10.2023 - Current
- FOLLOWUP THROUGH ALL OPEN ORDERS FROM OUR CUSTOMERS DAILY MEETINGS WITH CUSTOMERS TO ATTEND ANY CONSTRAINT, OR CRITICAL REQUEST THAT MAY NEED TO BE ADDRESSED
- CONSTANT COMMUNICATION WITH THE PRODUCTION SCHEDULE TEAM AND PLANNING TEAM TO REVIEW ANY DELAY ON PRODUCTION OR ON THE ARRIVAL OF ANY OF THE REQUIRED COMPONENTS TO BUILD THE AXLES ACCORDING TO THE LEADTIME
- DAILY COMMUNICATION WITH OUR LOGISTICS TEAM IN ORDER TO GET THE REQUIRED UNITS PLACED ACCORDING TO THE SCHEDULE TO SHIP THE MATERIAL ON TIME CONSTANT COMMUNICATION WITH OUR BROKER'S WAREHOUSE TO CONFIRM RECEPTION OF THE MATERIAL SHIPPED AND SPLIT THE ORDERS ACCORDING TO THE CUSTOMER DEMAND SUPPLY
- WEEKLY REPORT TO OUR PLANT MANAGER RELATED TO THE OPPORTUNITY AREAS THAT NEED TO BE ADDRESS IN ORDER TO COMMIT WITH OUR CUSTOMER NEEDS 24/7 CUSTOMER SERVICE, PROVIDING ANY UPDATE MAY BE NEEDED OVER THE WEEK OR WEEKEND.
ACCOUNT MANAGER
FORZA TRANSPORTATION
10.2022 - 10.2023
- FOLLOWUP THROUGH ALL THE SHIPMENTS LOGISTICS PROCESS WEEKLY SHIPMENTS PLANNER FOR A BETTER CONTROL OF THE LOADS CONSTANT COMMUNICATION WITH SUPPLIERS, CUSTOMER AND OPERATIONS TEAM IN ORDER TO GET ALL THE UNITS ON SITE ACCORDING TO THE SCHEDULED PROVIDED BY THE CUSTOMER DAILY MEETINGS WITH THE CUSTOMER'S SUPLLY CHAIN MANAGERS TO GIVE A BETTER DAY TO DAY FEEDBACK ON THE CUSTOMER'S CONCERNS OR URGENCIES THAT MAY NEED TO BE ADRESSED
- WEEKLY KPI'S REPORT TO SHOW THE IMPROVEMENTS ON THE SERVICE TO THE CUSTOMER
- CONSTANT COMMUNICATION WITH THE SUPPLIERS, PLANTS AND CUSTOMS BROKERS TO GET ALL THE PAPERWORK READY IN ORDER TO CLEAR CUSTOMS ON TIME AN DELIVER ACCORDING TO THE NEEDED DATE CONSTANT COMMUNICATION WITH THE DRIVER MANAGERS TO HAVE A BETTER CONTROL OF THE FLEET AND THE TIMES DRIVERS MAKE TO DESTINATION
- WEEKLY REPORT TO OUR CEO FOR THE OPPORTUNITY AREAS THAT NEED TO BE WORKED ON IN ORDER TO PROVIDE A BETTER CUSTOMER SERVICE
- DAILY UPDATES ON THE SHIPMENTS THROUGH EDI SYSTEM TO FEED OUR CUSTOMERS TMS COORDINATE WITH OUR NUEVO LAREDO TEAM TO ASSIGN THE DRIVERS TO THE TRAILERS ACCORDING TO THE SERVICE REQUESTED (SOLO, TEAM, EXPEDITED) ASSIST ON FREIGHTMATCHING OUR TRUCKS THAT MAY REQUIRE TO LOAD A SOUTHBOUND IN ORDER TO COME BACK TO LAREDO THROUGH THE DAT 24/7 CUSTOMER SERVICE, PROVIDING ANY UPDATE MAY BE NEEDED OVER THE WEEK OR WEEKEND.
LOGISTICS COORDINATOR
UNILINK TRANSPORTATION
02.2021 - 10.2022
- SHIPMENTS BOOKING THROUGH BROKERAGE QUOTES FOR THE CUSTOMER ON THE INCOMING PRODUCT THEY NEED TO SHIP
- TRACKING ON DOMESTIC GROUND SHIPMENTS
- MACROS DEVELOPMENT FOR CONSTANT CARRIERS TO COVER CONTRACTED LOADS
- DAILY INDICATORS AND REPORTS BASED ON THE CURRENT SHIPMENTS
- CONSTANT COMMUNICATION WITH THE CUSTOMER TO GET A BETTER CUSTOMER SERVICE ON REGARDS OF RATES, TIMES, CONTRACTED LOADS, NEW PROJECTS
- NEW SOP'S FOR THE INCOMING PROJECTS TO GET A MORE HERMETIC LOGISTICS OPERATION
IMPORT/EXPORT SUPERVISOR
MAPAL FRHENOSA
09.2020 - 02.2021
- IMPORT SHIPMENTS CLEARENCE FROM CUSTOMS EXPORT SHIPMENTS AND PAPERWORK (SENT VIA FEDEX) PRICING, ASSING AND TRACKING ON DOMESTIC GROUND SHIPMENTS MONTHLY VIRTUAL EXPORTS OPERATION STOCK AND INVOICING UPDATE ON THE SYSTEM (SAP) DAILY INDICATORS AND REPORTS BASED ON THE CURRENT SHIPMENTS CONSTANT COMMUNICATION WITH THE SUPPLIERS ON CHINA, JAPAN, USA, GERMANY, INDIA AND BRAZIL MACROS DEVELOPMENT ON THE IMPROVENT FOR A BETTER SHIPMENT FOLLOW UP.
LOGISTIC OPERATIONS ANALYST
EXPEDITORS
04.2018 - 08.2020
- COORDINATION WITH TRANSPORT DOCUMENTATION FOR EXPORT OF MERCHANDISE COORDINATION WITH CUSTOMER ABROAD FOR APPOINTMENT OF DELIVERIES DAILY REPORT OF SHIPMENTS DEALING WITH NEW SUPPLIERS FOLLOW UP THROUGH A 4PL CHANNEL (ECCO) AIR FRIGHTS COORDINATION WITH CARRIERS AND SUPPLIERS
EXPORT OPERATIONS ANALYST
AKZENT LOGISTICS SA DE CV
09.2017 - 02.2018
- COORDINATION WITH TRANSPORT DOCUMENTATION FOR EXPORT OF MERCHANDISE COORDINATION WITH CUSTOMER ABROAD FOR APPOINTMENT OF DELIVERIES DAILY REPORT OF SHIPMENTS DEALING WITH NEW SUPPLIERS
(PURCHASING INTERN)
CONMET DE MEXICO
02.2017 - 08.2017
- SAP MANAGEMENT SYSTEM GENERATION OF PURCHASE ORDERS WEEKLY REPORTS OF AUDITORS DEALING WITH SUPPLIERS FOR DELIVERY OF MATERIALS
Education
ELEMENTARY -
INSTITUTO MONTESSORI ANAHUAC
San Nicolas de los Garza, NLHIGH SCHOOL - undefined
PREPARATORIA # 7 (UANL)
Bachelor of International Relations, Foreign Trade - Logistics
UANL
Monterrey 05.2001 -
Computationalmanagementpackages
- MICROSOFT OFFICE (WORD, EXCEL, POWER POINT)
- SAP MANAGEMENT SYSTEM
- ECCO
- ORACLE8
- COVISINT (FORD MOTOR COMPANY)
Firstname
YARED ANTONIO GOMEZ ARROYO
Profession
INTERNATIONAL RELATIONS, CUSTOMS AND TRADING
Birthdate
07/04/95
Home
VULCANO 1522 COL. PASEO DE LOS ANDES, San Nicolás de los Garza, NL
Rfc
GOMJ 690403-3C9
Curp
GOAY950704HNLMRR09
License
4334365 (AUTOMOVILISTA)
Personal Information
- Passport Number: 09152606
- Date of Birth: San Nicolás de los Garza NL
- Marital Status: SINGLE
Languages
ENGLISH
FRENCH
Timeline
CUSTOMER SERVICE REPRESENTATIVE
DANA DE MEXICO
10.2023 - Current
ACCOUNT MANAGER
FORZA TRANSPORTATION
10.2022 - 10.2023
LOGISTICS COORDINATOR
UNILINK TRANSPORTATION
02.2021 - 10.2022
IMPORT/EXPORT SUPERVISOR
MAPAL FRHENOSA
09.2020 - 02.2021
LOGISTIC OPERATIONS ANALYST
EXPEDITORS
04.2018 - 08.2020
EXPORT OPERATIONS ANALYST
AKZENT LOGISTICS SA DE CV
09.2017 - 02.2018
(PURCHASING INTERN)
CONMET DE MEXICO
02.2017 - 08.2017
Bachelor of International Relations, Foreign Trade - Logistics
UANL
05.2001 -
ELEMENTARY -
INSTITUTO MONTESSORI ANAHUAC
HIGH SCHOOL - undefined
PREPARATORIA # 7 (UANL)
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