Summary
Overview
Work History
Education
Skills
Timeline
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Yarely Murff

Sugar Land,TX

Summary

Proven in enhancing customer satisfaction and streamlining operations. My tenures at Fire It Up Studio and Gringos Tex Mex showcased exceptional customer service and cash handling skills as well as expertise in managing high-pressure situations with patience and composure. I significantly contributed to creating welcoming environments and training staff while driving operational excellence.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Fire It Up Studio
10.2023 - 05.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Opened and closed store.

Hostess/Busser

Gringos Tex Mex
04.2022 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

No Degree -

George Ranch High School
Richmond, TX
05.2025

Skills

  • Customer Service
  • Customer Satisfaction
  • Patience and composure
  • Reliability and punctuality
  • Cash Handling
  • Employee Training

Timeline

Customer Service Cashier

Fire It Up Studio
10.2023 - 05.2024

Hostess/Busser

Gringos Tex Mex
04.2022 - 09.2023

No Degree -

George Ranch High School

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Yarely Murff