Dedicated professional seeking a position where i can utilize my Customer service, communication and organizational skills to contribute to a successful team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Orkin Pest Control
Milwaukee, WI
10.2025 - 06.2026
Scheduling and optimizing technician routes and confirming service appointments
Handling customer calls, complaints, cancellations, and collections
Entering and maintaining accurate records for sales, services, payments, and account adjustments
Processing deposits, receipts, and bookkeeping tasks (accounts receivable and balances)
Supporting technicians with route coordination, check-ins, and time entry
Managing mail, data entry, and internal system updates
Monitoring customer feedback and ensuring issues are resolved quickly
Dental Assistant
Sixteenth Street Community Health Centers
Milwaukee, WI
06.2023 - 09.2025
Translating
Creating schedules
Reschedule appointments for dental/medical
Check patients in
Verify insurances
Pediatrics /OB
Assisted with fluoride application
Educate patients on oral hygiene
Completed and processed forms and patient paperwork
Create referrals
Phone calls / follow ups
Ensured supplies were stocked
Retail Sales Associate
Famous Footwear
Milwaukee, WI
06.2021 - 06.2023
Cashier
Process refunds/exchanges
Customer service
Sorted shipment and organized sales floor merchandise
Fulfilled online orders and packaged home deliveries
Handled phone calls and customer order pickups
Maintained cleanliness and organization of the store
Cashier
Menards
Milwaukee, WI
04.2022 - 08.2022
Greeted customers and processed transactions
Counted tills accurately and handled cash
Organized returns and ensured items were restocked
Collected carts from the parking lot and maintained order