Yariana Calo
Lorton,VA
Summary
Motivated college student studying social sciences seeking a remote internship or part-time position in writing, communications, or administrative support. Eager to learn and ask questions. Interested in gaining professional experience in research, writing, editing, and content creation to build skills for future work in healthcare and communication-related fields.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service Associate
Food Lion
Lorton, VA
08.2023 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted 75+ customers per shift
- Collaborated with team members to ensure optimal store presentation and cleanliness.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Hospital Volunteer
Red Cross
Fort Belvoir, VA
07.2023 - 08.2023
- Supported healthcare teams by organizing medical supplies and maintaining cleanliness in patient areas.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
- Performed clerical duties and office work such as printing and photocopying brochures for outreach programs.
- Completed 10+ administrative tasks per shift including filing and organizing materials
- Assisted with non-medical tasks in the Occupational Therapy department and Post-Anesthetic Care Unit.
Education
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Proficiency in designing using Canva, Word, Google Docs and other platforms
- Experience creating educational content for social media
- Academic writing and editing skills
- Bilingual Proficiency in English and Spanish
Accomplishments
Language Learning Resource Creation, 2026
- Designed infographic style posts teaching Spanish language basics for beginners using Canva
Congressional App Challenge, 2021
- Nationwide computer science competition, won 3rd place for the state of Virginia’s 8th congressional district
- Created an app prototype for children on the Autism Spectrum to help overcome communication challenges
Timeline
Cashier/Customer Service Associate
Food Lion
08.2023 - Current
Hospital Volunteer
Red Cross
07.2023 - 08.2023
Associate of Science - Social Sciences
Northern Virginia Community College