Yarianny Taveras Paula
Union
Summary
Dedicated professional with a focus on delivering quality service as a Server/Bartender, aiming to leverage extensive knowledge of food safety standards and menu offerings in a dynamic restaurant setting. Proven track record of accurately processing transactions and ensuring guest satisfaction through effective communication and problem-solving skills. Committed to fostering a positive dining experience by maintaining cleanliness and operational efficiency within the restaurant environment. Seeking opportunities to contribute expertise in customer engagement and team collaboration to enhance overall service delivery.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Mamajuana cafe Plainfield
Plainfield
07.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
Server
Antojitos restaurant bar
Allentown
06.2021 - 07.2022
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
E. O. Smith High School
Mansfield Center, CT06-2021
Skills
- Food safety standards
- Menu knowledge
- Cash handling
- Order accuracy
- Table setting
- POS operation
- Guest engagement
- Supply restocking
- Strong work ethic
- Buffet setup and takedown
- Menu memorization
- Positive and professional
- Frendly, Positive attitude
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Server/Bartender
Mamajuana cafe Plainfield
07.2024 - Current
Server
Antojitos restaurant bar
06.2021 - 07.2022
High School Diploma -
E. O. Smith High School