Yaribel Taveras
Washington DC,DC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Xfinity Mobile
Washington, DC
01.2023 - 10.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Translator and Interpreter
Southern New Hampshire University - On Campus
Manchester, NH
02.2022 - 02.2024
- Translated documents from English to Spanish and vice versa for various clients.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Communicated regularly with clients regarding changes or updates needed in translated materials.
Education
High School Diploma -
Northwood High School
Silver Spring MD07-2019
High School Diploma -
Southern New Hamsphire University
Manchester, NHSkills
- Bilingual proficiency
- Ability to handle high-volume chat support efficiently
- Fast and accurate typing
- Problem-Solving
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Xfinity Mobile
01.2023 - 10.2024
Translator and Interpreter
Southern New Hampshire University - On Campus
02.2022 - 02.2024
High School Diploma -
Northwood High School
High School Diploma -
Southern New Hamsphire University
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