Summary
Overview
Work History
Education
Languages
Timeline

Yarilet Hernandez

Cameron,NC

Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.

Overview

11
11
years of professional experience

Work History

Babysitter

Susan Ojeda
01.2014 - 11.2018
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Assisted with light housekeeping duties

Grocery Bagger

Comissary
07.2019 - 08.2020
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Pleasantly greeted customers and provided prompt and courteous service.

Customer Service Cashier

McDonald's
10.2020 - 05.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Customer Service Cashier

McDonald's
03.2023 - 10.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Stocker

McDonald's
10.2023 - 12.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much 30 pounds.

Cook

McDonald's
12.2023 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

No Degree - General Studies

Southern New Hampshire University, Hooksett, NH

High School Diploma -

Leesville High School, Leesville, LA
05.2022


  • Extracurricular Activities: JROTC, Homeland Security classes

Languages

Spanish
Native or Bilingual

Timeline

Cook - McDonald's
12.2023 - 03.2024
Stocker - McDonald's
10.2023 - 12.2024
Customer Service Cashier - McDonald's
03.2023 - 10.2023
Customer Service Cashier - McDonald's
10.2020 - 05.2021
Grocery Bagger - Comissary
07.2019 - 08.2020
Babysitter - Susan Ojeda
01.2014 - 11.2018
Southern New Hampshire University - No Degree, General Studies
Leesville High School - High School Diploma,

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Yarilet Hernandez