Yaritsa Sanchez Galindo
New Brunswick,NJ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Worker
Edible Arrangements
Somerset, NJ
06.2018 - Current
- Ensured compliance with company policies and regulations related to customer service operations.
- Resolved escalated issues from team members or customers in an efficient manner.
- Assisted operators with handling calls and took over escalated concerns to deliver expert solutions.
- Consulted with customers regarding needs and addressed concerns.
- Provided friendly and courteous customer service.
- Answered incoming calls and provided customer service.
Sales Representative
T-Mobile
Somerset, NJ
08.2017 - 05.2018
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained accurate records of all sales and prospecting activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Certificate - Phlebotomy
Middlesex County College
Edison, NJ05-2024
Skills
- Inbound and Outbound Calling
- Data Entry
- Data Collection
- Paperwork Processing
- Customer Service
- Adaptive team player
- HIPAA Compliance
Certification
OSHA April 2019
HIPAA April 2019
Bloodborne Pathogens April 2019
BLS Certified May 2024
Languages
English
Professional
Spanish
Professional
Timeline
Food Service Worker
Edible Arrangements
06.2018 - Current
Sales Representative
T-Mobile
08.2017 - 05.2018
Certificate - Phlebotomy
Middlesex County College
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