Yaritza Carrillo
Mesa,AZ
Summary
Dynamic and dedicated worker with a strong work ethic and exceptional customer service skills honed at Harlow’s Cafe. Proven ability to enhance guest satisfaction through positive interactions and efficient food running during peak hours. Committed to maintaining cleanliness standards while cultivating warm relationships with coworkers.
Overview
2
2
years of professional experience
Work History
Server
Harlow’ Cafe
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Housekeeping
Elvia’s Housekeeping
05.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Host/Food Runner
ThirstyLion Gastropub
07.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Mesa High School
Mesa05.2023
Skills
- Strong work ethic
- Customer service
- Cleanliness standards
- Food running
- Positive guest interactions
- Warm and friendly
Languages
Spanish
Full Professional
Timeline
Server
Harlow’ Cafe
06.2023 - Current
Housekeeping
Elvia’s Housekeeping
05.2022 - Current
Host/Food Runner
ThirstyLion Gastropub
07.2021 - 05.2022
Mesa High School
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