Motivated and reliable professional with experience in patient access and a strong interest in healthcare. Quick learner, adaptable, and ready to take on new challenges in the medical field or beyond.
Overview
9
9
years of professional experience
Work History
Patient Access Representative/ Bed Controller
RWJBarnabas Health
03.2023 - Current
Checked patients in and out for appointments and updated medical records
Scheduled appointments and responded to patient inquiries
Verified insurance coverage and handled preauthorizations
Processed payments and resolved billing issues
Communicated important details to medical staff
Performed clerical tasks, including managing paperwork and patient files
Administrative Assistant
Maximum Health and Wellness
08.2021 - 02.2022
Managed executive calendars, scheduling meetings and travel
Coordinated company events, including meetings and team activities
Prepared and edited reports, presentations, and correspondence
Maintained office supply inventory and placed timely orders
Screened calls and emails, directing inquiries appropriately
Organized and maintained electronic and physical filing systems
Medical Assistant/Receptionist
Providence Medical Center
01.2018 - 08.2021
Performed front desk duties in a fast-paced medical office, including patient registration, appointment scheduling, and copay collection
Handled multi-line phone system, providing accurate information and routing calls
Used EMR software to manage patient records while ensuring HIPAA compliance
Supervised and trained office staff, including receptionists and billing personnel
Oversaw billing, coding, collections, and account reconciliation
Maintained medical records, processed payments, and managed office deposits and expenses
Crew Member
Chipotle
04.2016 - 10.2017
Maintained fast and efficient service during high-volume periods
Assembled customer orders accurately for dine-in and takeout
Demonstrated strong stamina and focus while working on feet for extended shifts