YARITZA M O N R R O Y

Highly organized Referral Coordinator with successful experience in managing and streamlining patient referrals within healthcare settings. Demonstrated strengths include thorough knowledge of insurance processes, patient advocacy, and compliance with HIPAA standards. Past work showcases effective communication skills, coordination of multidisciplinary teams for optimal patient care, and introduction of efficient referral tracking systems to improve workflow.

• BLS Certification (CPR and AED)
• HIPAA Certification
• Injections Safety and Procedures
• Venipunctures Safety and Procedures
• National Center for Competence Test (Certified)

• Medical Assistant, Total Care Work Injury Clinic, 08/30/21-10/08/21, Administer Rapid Antigen, and PCR Covid 19 test, Performs front desk duties, including answering phones, Execute injections to patients, Perform drug screenings and urinalysis cultures, Venipunctures, Vitals, Assists with physical tests, including vision and hearing
• Medical Billing and Coding, Hall Ambulance, Bakersfield, CA, 12/01/14-02/01/15, Processed insurance claims, Performed front desk duties, including answering phones, Completed and submitted clinical documentation in accordance with the company, Corrected errors in claims, Submitted claims to insurances, Checking insurance eligibility, Billing and coding

• Certified Medical Assistant, Total Care Work Injury Clinic, Rancho Mirage, 10/08/21-Current, Administer and interprets rapid antigen, and PCR covid 19 test, including tempal thermometers, Administers injections/vaccines, Venipunctures, Performs drug screens and urinalysis cultures, Assist with physicals, audiometry, snellen, and ishahara test, Room patients and hook patients up to EKG, blood pressure, heart rate, and pulse oximeter, Explain procedures to patients, to reduce anxieties and increase patient cooperation, Implement care and efficiency improvements to support and enhance office operations, Medical record processing, data entry, scheduling, answering phones, updating demographic information, and collecting co-pays., Communicate with other offices, hospitals, and surgery centers to schedule patient care.
• Server/Front Desk Agent, Double Tree by Hilton, Cathedral City, 03/01/18-03/01/20, Answer incoming calls and messages while running the front desk., Deliver exceptional and friendly service, Handle cash and credit card transactions quickly and accurately, Communicate with kitchen staff regarding customer's allergies, dietary needs, and special requests., Check on guests regularly to ensure satisfaction with each food course., Welcomed and greet guest with a smile, Check-in and check-out guest from room hotel.