Yaritza Ornelas
Aurora,IL
Summary
Marketing professional with a proven track record at Desiréd Aesthetics, known for elevating brand visibility and engagement through creative content strategies and event coordination. Developed a deep passion for the aesthetics industry, leading to the pursuit of esthetician licensure to directly contribute to clients' confidence and well-being. Strong expertise in social media marketing, customer service, and relationship-building, demonstrated by a significant increase in upscale product sales at Tao Nightclub. A versatile and goal-oriented professional, committed to driving success in both marketing and esthetic roles.
Overview
6
6
years of professional experience
Work History
Med Spa Marketing
Desired Aesthetics
06.2020 - Current
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Coordinated promotional events to generate buzz around new product launches or initiatives.
- Maintained a consistent brand voice across all channels, fostering trust among followers and customers.
- Managed online reputation by addressing customer feedback promptly and professionally, maintaining a positive image for the brand.
Student Esthetician
University of Aesthetics & Cosmetology
01.2024 - 07.2024
- Expanded knowledge of advanced treatment options, including chemical peels, microdermabrasion, and LED light therapy.
- Built rapport with returning clients through exceptional service and attentiveness to individual preferences.
- Collaborated with team members to maintain clean, efficient, and organized spa environment.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory as needed.
- Maintained strict adherence to sanitation guidelines, ensuring safe and hygienic environment for all clients.
- Conducted pre- and post-service consultations to accurately assess clients' needs.
VIP Bottle Server
Tao Nightclub
09.2018 - 12.2023
- Boosted sales by effectively upselling premium products, contributing to top sales performance for the last two years.
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
- Demonstrated expertise in product knowledge, guiding customers through extensive beverage options to suit their preferences.
- Managed multiple orders efficiently while maintaining composure under pressure.
Education
Aesthetics -
University of Aesthetics & Cosmetology
Chicago, United States07.2024
Bachelor of Science - Marketing
DePaul University
Chicago, IL06.2019
Skills
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Sales Techniques
- Attention to Detail
- Adaptability
- Relationship Building
- Social Media Marketing
Languages
Spanish
Native or Bilingual
Timeline
Student Esthetician
University of Aesthetics & Cosmetology
01.2024 - 07.2024
Med Spa Marketing
Desired Aesthetics
06.2020 - Current
VIP Bottle Server
Tao Nightclub
09.2018 - 12.2023
Aesthetics -
University of Aesthetics & Cosmetology
Bachelor of Science - Marketing
DePaul University
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