Yaritza Ortiz
Castle Rock,CO
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Server
MTS, Instawork, Bartenders and More
Denver, Colorado
03.2024 - Current
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Stocked ice bins and coolers as needed throughout shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Event Manager
MTS Mobile Staffing
Northglenn, Colorado
04.2022 - 04.2024
- Organized transportation schedules for staff members working at the event.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Provided support to attendees before, during, and after the event as needed.
- Collaborated with marketing teams to create promotional materials for events.
- Resolved any issues that arose during the course of an event in a timely manner.
- Maintained relationships with existing partners while cultivating new ones.
- Acted as a liaison between clients and vendors throughout the duration of an event.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Coached and counseled employees to reflect company service standards and procedures.
- Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
- Ensured compliance with health, safety, and legal regulations, minimizing risk and liability for all events.
Education
Bachelor of Arts - Business Organizational Communication
University of Akron
Akron, OH05-2006
Skills
- Customer service
- Drink preparation
- POS operation
- Inventory management
Certification
- TIPS certification
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bartender/Server
MTS, Instawork, Bartenders and More
03.2024 - Current
Event Manager
MTS Mobile Staffing
04.2022 - 04.2024
Bachelor of Arts - Business Organizational Communication
University of Akron