Yaritza Rivas
Hartford,CT
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
16
16
years of professional experience
Work History
Cashier
Liquor outlet
New Britain, Connecticut
03.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Store Manager
One Stop liquor
Manchester, CT
09.2017 - 12.2022
- Developed relationships with suppliers to negotiate better prices.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed orders to restock shelves.
Shift Supervisor
CVS Pharmacy
Manchester, Connecticut
09.2008 - 09.2017
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Handled emergency situations with composure and in accordance with company guidelines.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Educated customers about offerings, promotions and pricing to boost sales.
- Taught staff upselling techniques to meet revenue targets.
- Delegated tasks to employees and monitored activities and task completion.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Completed opening and closing duties to facilitate business operations.
Education
High School Diploma -
Hartford High School
Hartford, CTSkills
- Product restocking
- Drawer balancing
- Returns processing
- Proficient in [software]
Timeline
Cashier
Liquor outlet
03.2023 - Current
Store Manager
One Stop liquor
09.2017 - 12.2022
Shift Supervisor
CVS Pharmacy
09.2008 - 09.2017
High School Diploma -
Hartford High School