Yaritza Rosa
Milwaukee,WI
Summary
I am a skilled Technical Project Management professional with more than 20 years of experience in information technology. Throughout my career, I have consistently demonstrated a results-driven and proactive approach to managing full development life cycles, leading complex projects, and building strong client relationships.
As a Senior IT Project Manager, I am dedicated to delivering exceptional technology solutions by effectively organizing business operations, overseeing finances, and managing resources. I ensure that projects stay on track by closely monitoring schedules and budgets, leading teams, identifying and resolving issues, and providing targeted solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Accela
San Ramon , CA
10.2021 - Current
- Provided expert project management and change management support, ensuring effective stakeholder communication.
- Managed internal and external teams throughout project lifecycles, overseeing design, build, test, change management, deployment, and support transition phases.
- Successfully delivered complex Azure SaaS migration and ERP Business Licensing Civic Applications projects on time and within budget.
- Fostered lasting client relationships, serving as the primary point of contact for exceptional client service.
- Maintained precise project documentation, plans, and status reports, including billing and time tracking.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Monitored and tracked project progress to support timely completion.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Systems Integration Manager
City Of Milwaukee
Milwaukee , WI
02.2016 - 10.2020
- Effectively managed three IT sections, supervising over 25 employees, and efficiently allocated budgets and IT resources.
- Applied IT principles, concepts, and standards to identify, recommend, develop, and implement cost-effective technology solutions.
- Successfully negotiated IT acquisition contracts and service-level agreements with city-wide departments.
- Directly accountable for successfully delivering projects, including implementations, upgrades, and enhancements of existing applications.
- Provided subject matter expertise in developing and implementing the Accela land management system.
- Managed projects using agile and waterfall approaches, adapting to project specifications and business needs.
- Led $2 Million implementations of the city's cloud-based ERP Land Management System Accela, including Accela Civic Platform Administration.
- Led technical upgrade projects for various departments by working and coordinating with SMEs and developers for integrations.
- Implemented and maintained technology and software budget.
- Managed project teams using the SCRUM methodology.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Senior Business Process Consultant
Ferrilli
Media , PA
06.2014 - 02.2016
- Operated as a project manager, delivering expert guidance on technological products and cost-effective solutions.
- Provided direct support for clients requiring enterprise resource planning (ERP) using Ellucian Colleague Higher Education software.
- Managed project timelines, communicated progress with management and clients, and addressed concerns effectively.
- Identified workflow inefficiencies and proactively developed business process improvement initiatives.
- Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated customer needs and feedback to drive product and service improvements.
- Assessed business processes and identified ways to boost improvement.
Education
MBA - Business Administration And Management
Alverno College
Milwaukee06.2014
Bachelor of Science - Information Science
University of Wisconsin - Milwaukee
Milwaukee06.2004
Skills
- Accela Civic Platform Administration (AA, ACA, AGIS, Mobile Apps)
- Jira and Confluence
- Sharepoint
- Change Management
- Cross-Functional IT Knowledge
- Enterprise IT Strategy & Development
- Efficient Technology Implementation
- Data Migration Mapping
- ERP Implementation
- Vendor Management
- Stakeholder Communication
- Strategic & Tactical Planning
- Continuous Process Improvements
- Agile Waterfall Methodology
- Team Guidance and Management
- Analytical Thinker
- Resource Planning & Monitoring
- Coaching and Mentoring
- Budgeting and Forecasting
- Environmental Documentation
- Technical Project Management
- Process Flow Development & Mapping
- Troubleshooting
- Managing Multiple Projects
- Work Breakdown Structure (WBS)
- User Acceptance Testing (UAT)
Certification
- SCRUM Master
- Leading SAFe 5.0
Accomplishments
- Led on-time and on-budget delivery of complex Azure SaaS migration.
- Successfully planned and implemented over $5 million in professional services implementation projects.
- Increased productivity by eliminating legacy systems and moving key systems to the cloud, saving $2 million in maintenance costs.
- Implemented online permit scheduling, resulting in a 50% reduction in inspector admin time and improved productivity.
- Oversaw the development of a replacement integrated application for the Department of Public Works, reducing paper ticket printing by 100%. This transformation eliminated the need for paper ticket printing entirely.
Affiliations
- Hispanic Professionals of Greater Milwaukee
- National Society of Hispanic MBAs
- Beyond STEM
Timeline
Senior Project Manager
Accela
10.2021 - Current
Systems Integration Manager
City Of Milwaukee
02.2016 - 10.2020
Senior Business Process Consultant
Ferrilli
06.2014 - 02.2016
MBA - Business Administration And Management
Alverno College
Bachelor of Science - Information Science
University of Wisconsin - Milwaukee
- SCRUM Master
- Leading SAFe 5.0
Similar Profiles
Denise MckinneyDenise Mckinney
LPN Charge Nurse at AccelaLPN Charge Nurse at Accela
B David BecksteadB David Beckstead
Senior Preferred Technical Support Engineer at AccelaSenior Preferred Technical Support Engineer at Accela
OLUMIDE SAMSON MAJEKODUNMIOLUMIDE SAMSON MAJEKODUNMI
Personal SUPPORT WORKER at Accela STAFF INCPersonal SUPPORT WORKER at Accela STAFF INC