Yarleys Rojas
Miami ,FL
Summary
Dynamic Office Manager with a proven track record at Chiropractic Health Alliance, excelling in customer service and office administration. Expert in billing and budgeting, I enhanced team productivity through effective task delegation and ensured compliance with healthcare regulations, fostering a collaborative environment for quality patient care.
Overview
13
13
years of professional experience
Work History
Office Manager
Chiropractic Health Alliance
Miami, FL
05.2012 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Manage budgets, billing , collections and financial reporting .
- Oversaw office daily operations including scheduling , staffing , ensuring they are competent and compliant
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Verifying patients insurance and financial information
- Ensuring our office is up to date on healthcare regulations and standard
- Collaborate with healthcare providers to ensure quality patient care.
Office Manager
Medlink Now Medical
Miami Beach, FL
05.2018 - 05.2025
- Provide specialized care to patients with Chronic acute pain , assisting pain levels. Developing individualized treatment plans with medication or treatment
- Educate patients and families on pain management strategies , medication management and self care techniques
- Work effectively with physicians , therapist, nurses and other healthcare professionals to
- provide comprehensive patient care
- Verify insurance with billing and coding all treatments
Education
CCCA - Medical / Billing
Chiropractic Educational Center
Miami, FL07.2010
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Payroll and budgeting
- Scheduling coordination
- Staff management
- Inventory control
- Supply management
- Training and coaching
- Workflow optimization
Languages
Bilingual
Full Professional
Timeline
Office Manager
Medlink Now Medical
05.2018 - 05.2025
Office Manager
Chiropractic Health Alliance
05.2012 - Current
CCCA - Medical / Billing
Chiropractic Educational Center