Yarnell Hardy
Aubrey,TX
Summary
Professional with expertise in client relationship management and communication. Demonstrated success in implementing targeted care interventions that enhance customer service outcomes. Proficient in team collaboration to improve service delivery and client satisfaction. Highly motivated with a strong work ethic and adaptability to new challenges.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Aubrey ISD
Aubrey, Texas
01.2026 - Current
- Assisted teachers in effective classroom management to enhance individualized learning experiences.
- Monitored student progress and provided regular feedback to educators.
- Delivered academic support and personal development opportunities to promote student growth.
Behavior Technician
Behavior Innovations
Prosper, Texas
06.2025 - 12.2025
- Executed behavior intervention plans for clients to promote behavioral development under supervision.
- Collaborated with team members to develop effective treatment strategies.
- Worked with supervisors to adjust treatment strategies based on client progress.
Independent Healthcare Provider
LenintyLLC.
Prosper, Texas
03.2020 - 06.2025
- Collaborated with healthcare teams to create comprehensive, patient-centered care plans, improving coordination of care.
- Assessed patient needs to implement targeted care interventions that enhanced patient outcomes.
- Communicated effectively with patients and families to clarify care processes and set expectations, fostering trust and understanding.
Client Care Manager
Monarch Healthcare Soultions
Plano, Texas
03.2019 - 10.2019
- Cultivated strong client relationships to enhance retention rates.
- Oversaw client care activities and communicated insights and outcomes to upper management.
- Evaluated customer complaints and inquiries to inform solutions for organizational products and services.
- Collaborated in cross-functional meetings to identify and implement enhancements in customer service operations.
Education
BLS -
Red Cross of America
Plano, TX04-2025
Skills
- Client relationship building
- Customer service
- Care plan collaboration
- Clear communication
- Problem solving
- Team collaboration
- Time management
- Social integration
Timeline
Paraprofessional
Aubrey ISD
01.2026 - Current
Behavior Technician
Behavior Innovations
06.2025 - 12.2025
Independent Healthcare Provider
LenintyLLC.
03.2020 - 06.2025
Client Care Manager
Monarch Healthcare Soultions
03.2019 - 10.2019
BLS -
Red Cross of America