Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yasamin Sultani

1391 Monument Blvd,Concors,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Afghan cuisine
Concord, CA
03.2021 - Current

• Serving customers: welcoming customers, taking orders, delivering food and drinks, and responding to requests; managing inventory and supplies.

• Sales Associate, Cashier|Macy's Walnut Creek.|April 2022 - December 2023.

Provide outstanding customer service, meet hourly sales and star rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers to create a shopping experience.

• Sales Associate.|H&M Walnut Creek|January 2023 - June 2023

Provided excellent customer service and assisted customers with product selection.

Managed inventory and restocked shelves to ensure product availability. Worked collaboratively with team members to meet sales targets and maintain store standards.

• Sales Associate.|Victoria's Secret|Seasonal June 2024 - July 2024.|

Drives store sales and growth by personally selling to customers. Proactively engages with customers, reads cues, and responds effectively. Provides customers with the perfect bra fit by asking effective questions. Converting returns, offers, and other promotions into larger sales.

• Sales Associate, cashier.|Concord,CA|TJ Maxx.|May 2024 - August 2024|

Accurately rings customer purchases/returns and counts change back to customer, according to established operating procedures. Promotes credit and loyalty programs during customer interactions. Maintains and upholds merchandising philosophy, and follows established merchandising procedures and standards.

Education

High School Diploma -

Ygnacio Valley High School
Concord, CA
06-2024

Skills

  • Customer Service
  • Management
  • Teamwork
  • languages,English,Spanish,Persion
  • RespectfulnessConfidenceFriendinesslistening
  • Leadership

Timeline

Customer Service Representative

Afghan cuisine
03.2021 - Current

High School Diploma -

Ygnacio Valley High School
Yasamin Sultani