Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yasanny Baez

The Bronx,NY

Summary

A highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Busser

Sun & Surf Beach Club
Nassau, NY
06.2023 - 09.2023
  • Maintained a friendly attitude towards customers at all times.
  • Bussed and reset tables in an orderly fashion.
  • Cleared tables to maintain a high turnover rate and minimize wait times.
  • Greeted customers and answered questions about menu items.
  • Took initiative to help others whenever necessary.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Ensured that each table was properly set before seating guests.
  • Communicated with kitchen staff regarding any special requests from customers.

Front Desk Receptionist

SUNY Cortland Stadium Complex
Cortland, NY
08.2019 - 05.2023
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
  • Handled cash transactions accurately, balancing the register at the end of each shift.

Cashier

Target
Manhattan, NY
06.2021 - 08.2021
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep the store operational.

Education

Bachelor of Science - Community Health Services

SUNY College At Cortland
Cortland, NY
05-2023

Skills

  • Regulatory Compliance
  • Quality Assurance
  • Server Support
  • Time Management
  • Customer Service Excellence
  • Inventory Management
  • Office Organization
  • Correspondence Typing
  • Listening Skills
  • Verbal and Written Communication
  • Team Collaboration
  • Technical Support
  • Researching Skills
  • Email and Telephone Decorum
  • Problem-Solving Skills
  • Goal Setting
  • Analytical Thinking
  • Flexible Schedule

Languages

Spanish
Native/ Bilingual

Timeline

Busser

Sun & Surf Beach Club
06.2023 - 09.2023

Cashier

Target
06.2021 - 08.2021

Front Desk Receptionist

SUNY Cortland Stadium Complex
08.2019 - 05.2023

Bachelor of Science - Community Health Services

SUNY College At Cortland

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Yasanny Baez