A highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Busser
Sun & Surf Beach Club
Nassau, NY
2023.06 - 2023.09
Maintained a friendly attitude towards customers at all times.
Bussed and reset tables in an orderly fashion.
Cleared tables to maintain a high turnover rate and minimize wait times.
Greeted customers and answered questions about menu items.
Took initiative to help others whenever necessary.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Ensured that each table was properly set before seating guests.
Communicated with kitchen staff regarding any special requests from customers.
Front Desk Receptionist
SUNY Cortland Stadium Complex
Cortland, NY
2019.08 - 2023.05
Greeted customers warmly and made them feel welcome.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
Handled cash transactions accurately, balancing the register at the end of each shift.
Cashier
Target
Manhattan, NY
2021.06 - 2021.08
Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Learned roles of other departments to provide coverage and keep the store operational.
Education
Bachelor of Science - Community Health Services
SUNY College At Cortland
Cortland, NY
2023-05
Skills
Regulatory Compliance
Quality Assurance
Server Support
Time Management
Customer Service Excellence
Inventory Management
Office Organization
Correspondence Typing
Listening Skills
Verbal and Written Communication
Team Collaboration
Technical Support
Researching Skills
Email and Telephone Decorum
Problem-Solving Skills
Goal Setting
Analytical Thinking
Flexible Schedule
Languages
Spanish
Native/ Bilingual
Timeline
Busser
Sun & Surf Beach Club
2023.06 - 2023.09
Cashier
Target
2021.06 - 2021.08
Front Desk Receptionist
SUNY Cortland Stadium Complex
2019.08 - 2023.05
Bachelor of Science - Community Health Services
SUNY College At Cortland
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