Yasemin Ferguson
Fort Mill,SC
Summary
I am a hardworking and passionate job seeker with strong organizational skills. I am eager to learn new skills and ready to take on responsibilities to help meet team and company goals.
Overview
2
2
years of professional experience
Work History
Cake Decorator
Publix Bakery
01.2023 - Current
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Cake Decorator
Harris Teeter
04.2022 - 01.2023
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
Education
Bachelor of Arts - Graphic Design
Southern New Hampshire University
Hooksett, NH12.2023
High School Diploma -
West Gate Christian School
Tampa, FL05.2019
Skills
Proficient in Indesign
Proficient in Photoshop
Proficient in Illustrator
Layout design
Self Motivating
Time Management
Organization skills
Communication skills
Timeline
Cake Decorator
Publix Bakery
01.2023 - Current
Cake Decorator
Harris Teeter
04.2022 - 01.2023
Bachelor of Arts - Graphic Design
Southern New Hampshire University
High School Diploma -
West Gate Christian School
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