
Talented Customer Service Associated skilled at balancing customer needs and company demands.
Effectively builds loyalty and long-term relationships with customers while achieving sales goals.
• Manage the business unit during low or high volume periods, opening and closing hours, etc.
• Delegating responsibilities to staff members and ensuring they complete them efficiently and
accurately.
• Keeping track of inventory and making sure every area is fully stocked.
• Ordering supplies as necessary and coordinating product deliveries with suppliers.
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and
reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Acted as a Liaison between the President and other executives, managers and employees
• Assist in Special Project.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant
reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and
conduct research.
• Answering and directing phone calls to relevant staff.
• Scheduling meetings and appointments.
• Taking notes and minutes in meetings.
• Ordering and taking stock of office supplies.
• Being a point of contact for a range of staff and external stakeholders.
• Proficient in Software tools such as Microsoft Word, Excel, Office, Google Suite and Calendar
Management.
• Worked with SAP, Quickbooks and Sharepoint.
• Managing Payroll.
CPR certified, Microsoft Office, Filing, Payroll, SAP, Smartsheets, Logistics, Marketing, Data entry,
QuickBooks, SharePoint, Merchandising, Sales, and Training & development