Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yashfi Upama

Norcross,USA

Summary

Talented Customer Service Associated skilled at balancing customer needs and company demands.

Effectively builds loyalty and long-term relationships with customers while achieving sales goals.

Overview

2026
2026
years of professional experience

Work History

  • Ensure compliance with standards for customer relations, brand equity, food costs, safety, sanitation,and product preparation and merchandising.

• Manage the business unit during low or high volume periods, opening and closing hours, etc.

• Delegating responsibilities to staff members and ensuring they complete them efficiently and

accurately.

• Keeping track of inventory and making sure every area is fully stocked.

• Ordering supplies as necessary and coordinating product deliveries with suppliers.

Executive Assistant

Atlanta Ace Limousine & Airport Services
Lawrenceville, GA
04.2022 - 03.2025

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and

reordering supplies.

• Providing real-time scheduling support by booking appointments and preventing conflicts.

• Acted as a Liaison between the President and other executives, managers and employees

• Assist in Special Project.

• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant

reservations.

• Screening phone calls and routing callers to the appropriate party.

• Using computers to generate reports, transcribe minutes from meetings, create presentations, and

conduct research.

• Answering and directing phone calls to relevant staff.

• Scheduling meetings and appointments.

• Taking notes and minutes in meetings.

• Ordering and taking stock of office supplies.

• Being a point of contact for a range of staff and external stakeholders.

• Proficient in Software tools such as Microsoft Word, Excel, Office, Google Suite and Calendar

Management.

• Worked with SAP, Quickbooks and Sharepoint.

• Managing Payroll.

Preschool Teacher

North Point Prep
Alpharetta, GA
08.2018 - 03.2022
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • • Encouraging student participation in lessons and in other school-related activities.
  • • Supervise classes to ensure all students are learning in a safe and productive environment.• Organize supplies and resources for lectures and presentations.• Deliver personalized instruction to each student by encouraging interactive learning.

Education

Associate Degree - Marketing Management And Research

University of Central Oklahoma
Edmond, OK
12.2017

Bachelor In Business Administration - Accounting And Finance

North South University
Dhaka Bangladesh
12.2014

Skills

    CPR certified, Microsoft Office, Filing, Payroll, SAP, Smartsheets, Logistics, Marketing, Data entry,

    QuickBooks, SharePoint, Merchandising, Sales, and Training & development

Languages

Bengali
Full Professional
English
Full Professional
Hindi
Professional Working

Timeline

Executive Assistant

Atlanta Ace Limousine & Airport Services
04.2022 - 03.2025

Preschool Teacher

North Point Prep
08.2018 - 03.2022

Associate Degree - Marketing Management And Research

University of Central Oklahoma

Bachelor In Business Administration - Accounting And Finance

North South University
Yashfi Upama