Adaptable Medical Assistant with a versatile background in patient care and specimen processing. Proven ability to collaborate with healthcare teams, ensuring efficient clinic workflow and upholding HIPAA regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
ENT and Allergy Associates of Florida
Coral Springs, Florida
04.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations and procedures.
Provided patients with clear education on treatment plans and medication instructions to support adherence.
Obtained lab specimens and conducted basic diagnostic tests.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Collaborated with healthcare team to enhance operational efficiency in office.
Coordinated patient scheduling and appointments to optimize clinic workflow.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Provided compassionate patient care and support throughout their visits.
Ensured that all instruments used during exams were cleaned properly after each use and sterilized according to established protocols.
Organized patient charts before each day's clinic sessions began.
Travel Medical Assistant
BeeperMD
Pompano Beach, Florida
01.2021 - 02.2022
Approached patients and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Collected and processed laboratory specimens for diagnostic testing accurately.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted patients with telehealth visit with providers and followed given instructions or protocols.
Delivered specimen accordingly to labs to allow processing.
Administered injections, medications, and treatments following physician guidelines.
Direct Support Professional
Youth Group
Kissimmee, Florida
10.2020 - 10.2021
Cultivated positive relationships with youth and families to foster trust and support.
Assisted in implementing individualized support plans for each participant.
Provided direct care and assistance to youth in daily activities.
Monitored behavioral changes and reported observations to supervisors.
Organized group activities to enhance social skills and teamwork among participants.
Instructed youth on life skills to build independence and boost self-confidence.
Documented daily progress notes for each participant's support plan.
Used approved crisis intervention techniques in emergency situations.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Medical Assistant
Asthma Allergy And Immunology
Kissimmee, Florida
04.2020 - 12.2020
Assisted physicians in patient examinations and procedures.
Transferred transcribed materials into electronic health records system.
Answered inquiries concerning progress of medical cases within limits of confidentiality laws.
Prepared examination rooms and ensured proper sterilization of instruments.
Transcribed notes and maintained accurate records to support healthcare professionals in providing quality patient care.
Utilized electronic health record systems for timely data entry and retrieval to enhance patient management.
Specimen Processing Technician
Quest Diagnotics
Horsham, Pennsylvania
01.2019 - 03.2020
Operated laboratory equipment to accurately process and analyze specimens, ensuring reliable results.
Prepared biological specimens for analysis, adhering to established protocols for quality control.
Recorded specimen information in laboratory information systems efficiently.
Operated laboratory equipment such as microscopes, pipettes, centrifuges and analyzers according to standard operating procedures.
Utilized computer software programs for tracking test orders, entering results and generating reports.
Verified patient information against specimen labels to ensure accuracy.
Conducted hematology and chemistry analyses, contributing to timely and accurate diagnostic outcomes.
Medical Biller and Coder
Genesis Diagnostic Center
Horsham, Pennsylvania
02.2018 - 01.2019
Processed medical claims with advanced billing software, ensuring accuracy and compliance with regulations.
Communicated with insurance companies to resolve claim discrepancies efficiently.
Maintained up-to-date knowledge of coding guidelines and regulations.
Managed patient inquiries on billing statements and insurance coverage, providing clear and timely information.
Assessed medical codes on patient records for accuracy.
Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
Reviewed medical records to identify and assign accurate diagnosis codes, procedures, and services for proper billing.
Medical Assistant/Receptionist
Rock Chiropractic
Philadelphia, Pennsylvania
09.2016 - 01.2018
Coordinated patient intake processes, ensuring accurate collection of necessary information to streamline patient flow.
Assisted patients with scheduling appointments and managing office flow.
Communicated clearly with patients regarding treatment plans and follow-up care.
Managed billing processes and verified insurance information, enhancing accuracy and reducing potential claim denials.
Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
Facilitated examination process for patients, supporting thorough assessments and improving patient experience.
Education
Associate of Science - Nursing
South College
Knoxville, TN
06-2024
Medical Assistant Certification - Medical Assistant
Lincoln Technical Institute
Philadelphia, PA
09-2014
High School Diploma -
Philadelphia Learning Academy North
Philadelphia, PA
06-2013
Associate of Science - Nursing
FVI School of Nursing And Technology
Miramar, FL
03-2026
Skills
Medical terminology
Electronic health records
Patient care
Vital signs
Confidentiality management
Attention to details
Bilingual
Team collaboration
Interpersonal communication
Calm under pressure
Languages
English
Professional
Spanish
Professional
Certification
Medical Assistant, NHA 2015
Timeline
Medical Assistant
ENT and Allergy Associates of Florida
04.2023 - Current
Travel Medical Assistant
BeeperMD
01.2021 - 02.2022
Direct Support Professional
Youth Group
10.2020 - 10.2021
Medical Assistant
Asthma Allergy And Immunology
04.2020 - 12.2020
Specimen Processing Technician
Quest Diagnotics
01.2019 - 03.2020
Medical Biller and Coder
Genesis Diagnostic Center
02.2018 - 01.2019
Medical Assistant/Receptionist
Rock Chiropractic
09.2016 - 01.2018
Associate of Science - Nursing
South College
Medical Assistant Certification - Medical Assistant