Yashraj Singh
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
1
1
year of professional experience
Work History
Assistant Manager
JW Marriott Hotel
02.2025 - Current
- Assisted in managing daily hotel operations and guest services.
- Coordinated staff schedules to ensure adequate coverage and service quality.
- Supported training programs for new team members on hotel policies.
- Implemented guest feedback processes to enhance service delivery.
- Maintained inventory of supplies and coordinated with vendors for orders.
- Assisted in resolving guest complaints with effective communication techniques.
- Collaborated with management to plan special events and activities for guests.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Diploma - Hotel Management Studies
Shell College of Hotel Management
Diploma - Finance Analytics
Halt International Business School
HSC -
SSC -
Skills
- Basic knowledge of hotel operations
- Front office fundamentals
- Guest handling and communication
- Food & Beverage service basics
- Proficient in MS Office (Word, Excel, PowerPoint)
- Basic knowledge of SQL
- Basic knowledge of Python
- Teamwork and coordination
- Time management and discipline
- Complaint resolution
- Inventory management
- Customer relationship management
- Staff coordination
Hobbies and Interests
- Football
- Boxing
- Acting
Timeline
Assistant Manager
JW Marriott Hotel
02.2025 - Current
Diploma - Hotel Management Studies
Shell College of Hotel Management
Diploma - Finance Analytics
Halt International Business School